Account Manager, Customer Success

Job not on LinkedIn

🕒 July 24

🏄 California, Colorado, +6 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🎰 Nevada – Remote 🗽 New York – Remote 🦀 Maryland – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Dealer Spike LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🛍️ eCommerce

💰 Venture Round on 2011-01

Marketing • Digital Marketing • eCommerce

Dealer Spike LLC is a company that specializes in providing digital marketing and web solutions for various dealership industries. Their services include custom website platforms, digital marketing strategies, inventory syndication, and lead management tools aimed at increasing online leads and in-store sales. Dealer Spike caters to a wide range of industries such as powersports, marine, agriculture, truck, and heavy equipment, offering tailored digital solutions that include search engine optimization, social media marketing, and reputation management. With a focus on innovative tools and real-world dealership experience, Dealer Spike helps dealers worldwide enhance their digital presence and grow their businesses.

📋 Description

• Develop professional relationships with clients • Guide clients to increase their dealership's online presence • Maintain customer relationships, building value, retaining customers • Promote and sell additional marketing and add-on website services • Manage assigned accounts with a focus on revenue growth and retention • Conduct monthly reporting calls with clients • Assess and monitor website and marketing services • Handle incoming customer comments and ensure resolution • Identify retention risk and proactively work to eliminate that risk

🎯 Requirements

• 2+ years of Customer Service experience • 1+ year of Digital Marketing experience preferred • Experience working with a CRM preferred • Excellent Time management and Organizational skills • Strong Communication and Interpersonal Skills • Adaptable, Energetic, Team-Player Attitude • Ability to type 45 wpm • Ability to multitask efficiently • Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps • Strong technical aptitude and ability to learn quickly • Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment

🏖️ Benefits

• Professional development opportunities • Work from home flexibility • Equal employment opportunities (EEO) • Commitment to workplace harassment policy