Decagon
11 - 50 employees
Trusted by world-class companies, Decagon is the most advanced AI platform for customer support.
Strategic Solutions Engineer
🕒 March 14
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Decagon
11 - 50 employees
Trusted by world-class companies, Decagon is the most advanced AI platform for customer support.
📋 Description
• Help shape the future of our AI-powered solutions in the enterprise space • Serve as a technical advisor and trusted consultant to enterprise prospects and customers • Drive value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems
🎯 Requirements
• 4-6 years of customer facing experience in a sales engineering (pre-sales) role • Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer • Create and architect generative AI experiences for our customer’s end users • Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value • Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders • Strong interpersonal and teamwork skills • Functional understanding of GTM systems and workflows • 2+ years of AI sales engineering experience (even better)
🏖️ Benefits
• Medical, dental, and vision benefits • Take what you need vacation policy • Daily lunches, dinners and snacks in the office to keep you at your best
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