Mission Director – Intelligence Community

🕒 August 20

🇺🇸 United States – Remote

💵 $145k - $185k / year

⏰ Full Time

🔴 Lead

👫 Community Manager

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Defense Unicorns

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🎖️ Defense

💰 Seed Round on 2022-10

Consulting • Logistics • Defense

Defense Unicorns is a cutting-edge technology company focused on transforming the way the U. S. Department of Defense (DoD) procures and deploys mission-critical software capabilities. Through its Airgap App Store and Unicorn Delivery Service (UDS), Defense Unicorns offers a centralized marketplace of trusted, pre-approved applications designed for rapid, secure, and compliant deployments in the most secure and complex DoD environments. The company emphasizes speed and reliability in software delivery, catering to various missions across domains such as Army, Navy, Air Force, and Space Force. Defense Unicorns meets the unique challenges of DevSecOps for defense systems, ensuring operational adaptability and security in mission-critical software deployments.

📋 Description

• Build and maintain relationships with mission heroes to ensure satisfaction and alignment with mission outcomes • Maintain revenue retention by addressing customer needs, resolving issues, and ensuring engagement • Ensure positive onboarding and expedited time-to-value for new customers • Promote adoption of Defense Unicorns’ products and solutions • Facilitate retrospectives after time-to-value and continuously improve the process • Serve as a trusted advisor and advocate for customer solutions • Maintain hero health scores through regular partner engagement • Update customers on feedback progress and new product features or benefits • Identify account expansion opportunities and maximize contract value • Scope contracts for flexibility and expansion, prioritizing licenses when possible • Identify cross-selling opportunities into adjacent Intelligence Community programs • Collaborate with the Intelligence Community Account Executive • Relay customer feedback to Product to prioritize features and fixes • Advocate for Intelligence Community-specific enhancements • Track and report KPIs including retention, hero health, time-to-value, and adoption success • Conduct quarterly business reviews • Champion customer needs across internal teams • Balance time-to-value and gross profit margins during initial contracts and maintain margins after value is realized

🎯 Requirements

• Experience or qualifications are not explicitly listed in the posting • Knowledge or experience with Kubernetes, cloud environments (AWS/GCP and Azure), infrastructure-as-code (Terraform/Pulumi), continuous delivery and automation tooling, GitOps, containers, CNCF projects, Helm/Kustomize, value stream mapping, security delivery, and cloud-native applications is relevant to the company’s work

🏖️ Benefits

• Medical/Dental/Vision • Premiums are 100% Company Paid • Health Savings Account • Life Insurance • Disability Insurance • 401k Retirement Plan • Company Stock Options • Home Office Budget • Flexible Time Off (FTO) • Federal Holidays • One week for Thanksgiving • Two weeks for Christmas and New Year’s • Paid Parental Leave • Reimbursement for approved trainings/subscriptions • Conferences (travel, lodging, and fees)

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