Major Events Operations Manager

🕒 September 30

🐊 Florida – Remote

🐊 Florida – Remote

💵 $57.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎪 Events

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Degy Entertainment

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1996

💼 Consulting

🏨 Hospitality

📣 Marketing

Consulting • Hospitality • Marketing

Degy Entertainment is your premier choice for talent booking, managing nearly 3,000 events internationally each year, including concerts, corporate events, festivals, and private parties. They provide a seamless booking experience from conception to execution, ensuring that every detail is handled to bring your vision to life. With a curated roster featuring major acts and exclusive talent, Degy connects clients with a wide range of entertainers and artists to create memorable experiences.

📋 Description

• Report directly to the Director of Major Event Operations. • Support major event operations and logistics for colleges, universities, performing arts centers, and other market accounts. • Manage assigned client relationships operationally and serve as the primary contact throughout the event lifecycle. • Lead client and internal operational meetings. • Exercise independent judgment to resolve issues and make time-sensitive event decisions. • Facilitate advance processes, create schedules, hire vendors, manage marketing approvals, and review contracts. • Translate bookings into executable event plans as the operational counterpart to assigned agent desks. • Coordinate production, staging, catering, staffing, fencing, power, and other vendor logistics. • Create, publish, and negotiate vendor RFPs or RFQs. • Ensure compliance with insurance, health, legal, and safety requirements. • Travel as needed for onsite logistical support, meetings, pre-site visits, and conferences. • Handle high volumes of calls, emails, and other communications. • Utilize and develop SOPs for event communication, project management, and other work efforts. • Participate in staff, departmental, client, sales, and other necessary meetings. • Use CRMs, project management systems, communication platforms, AI tools, and future company technology. • Perform general office and administrative duties and other assigned duties.

🎯 Requirements

• Minimum of two (2) years professional experience with live entertainment management, history of providing professional onsite logistical support, and running tour advances, production logistics, and artist & vendor hospitality. • Confident, outgoing, organized, and process-oriented with strong interpersonal communication skills. • Multi-tasker with superior time management skills and meticulous attention to detail. • Proven experience with troubleshooting and problem solving in high intensity situations. • Ability to independently manage client relationships and act as a primary point of contact for events, including leading meetings and representing the organization as a whole. • Technologically comfortable with internet, social media, zoom, teams, Office/Microsoft365. • Able to pass an NCIC FBI Background check. • Must possess a valid and current Real ID and/or U.S. Passport. • Must have a current driver's license registered in a state in the USA, and the ability to travel independently. • Must be able to perform to the necessary physical standards of supporting clients on site and be comfortable working in indoor and outdoor locations, potentially across different climates. • Must be a United States citizen and reside in the United States. • Familiarity with the entertainment industry, including music, speakers, comedians, and similar acts. • Knowledge and previous experience working with higher educational institutions (colleges, universities). • Past experience building budgets and working with P&L statements. • Technical proficiency with SharePoint, ClickUp, and Salesforce.

🏖️ Benefits

• Opportunities for bonuses based on performance. • Salary increases based on performance. • Qualification into the company’s 401k program after required time served. • Qualification into the company’s pension program after required time served. • Paid Time Off (PTO) including vacation and company holidays. • General work expenses covered (wifi, computer, travel, supplies). • Optional cell phone plan offered through company phone plan.

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