Home-Based Business Development Manager

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August 1

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Delegate CX

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B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

📋 Description

• Responsible for managing client accounts, developing new business opportunities, and ensuring the highest level of customer satisfaction. • Proven track record in sales and account management, with a focus on building and maintaining long-term relationships. • Collaborating with the sales team to provide customer support. • Taking calls for products, handling problems, entering orders, processing returns, working with CSR to procure goods, and making outbound calls to support various sales programs. • To assist with customers' requirements at customer and prospect events. • Finding solutions and products. • Managing company programs and web stores for clients. • Developing or assisting with the presentation. • Working with various internal company departments, shipping/receiving, art, decorating, customer service, IT, and accounting. • Other ad hoc tasks

🎯 Requirements

• Education : Bachelor’s degree in Marketing, Communications, Business Administration, or a related field • Experience : 3-5 years in Customer Service, Sales Support, or Lead Generation; promotional industry experience is preferred • Language Proficiency : Excellent verbal and written English communication skills • Schedule : Able to work overnight/graveyard shifts in Philippine time or within U.S. operating hours • Technical Skills : Proficient in Microsoft Office Suite and Google Workspace • Familiarity with HubSpot, Salesforce, or other CRM tools • Bonus: Experience with promotional industry tools such as CommonSKU, SAGE, ESP, or iSUITES • Soft Skills : Highly organized, self-motivated, reliable, and solutions-focused

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth