Administrator

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October 29

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Delphi Digital

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Crypto • Finance • Research

Delphi Digital is a research platform that provides institutional-grade insights into the cryptocurrency market, helping investors and builders find alpha through actionable data-driven research. Since its inception in 2018, it has gained trust from industry leaders and offers comprehensive analysis of emerging trends, token economics, and market strategies, making it a go-to source for understanding the complexities of the crypto landscape.

2 - 10 employees

₿ Crypto

💸 Finance

📋 Description

• Support the Research teams with general administrative needs including porting research reports to WordPress and email send-out through Hubspot and Email Octopus. • Communicate clearly and effectively with customers, team members, and management. • Customer support - Review and promptly respond to customer inquiries related to membership, subscription upgrades, downgrades, and any subscription issues, ensuring timely and accurate resolution to enhance customer satisfaction. • Assist in HR related tasks such as onboarding and offboarding team members • Support Operations manager • Maintain accurate records, documentation, and data entry with strong attention to detail • Assist with general administrative duties such as filing, reporting, and correspondence • Ad hoc creation of new member subscription accounts and trial accounts within Chargebee. • Assist Operation Manager in developing operational policies and procedures. • Contribute to a positive team environment and support colleagues as needed

🎯 Requirements

• Experience in similar Administrative work • Excellent organizational skills • Ability to handle reactionary tasks and prioritize effectively • Willing to work the hours between 9am and 5pm EST • Experience in Hubspot and Word Press would be an advantage.

🏖️ Benefits

• Competitive salary package with performance-based incentives. • Remote work arrangements. • Opportunities for professional development and growth within a dynamic industry.