Group Director, Program Manager

🕒 August 26

🏄 California, Illinois, +1 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote

💵 $154k - $205k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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DEPT®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🤖 Artificial Intelligence

📱 Media

Marketing • Artificial Intelligence • Media

DEPT® is a global digital agency that blends marketing, creative services and technology to help major brands grow. It offers AI transformation, brand & media, commerce, customer experience, and tech & data services, and emphasizes data-driven approaches and AI-native capabilities. DEPT® works with enterprise clients across industries, runs Growth Invention sprints, and is B Corp certified and climate neutral.

📋 Description

• Design, own, and refine a structured intake framework for incoming business requests • Route requests to technical consultation, rapid prototyping, or full production scaling tracks • Facilitate office hours and advisory sessions to refine low-code/ideation prototypes and business requirements • Manage phased rollout and staggered intake strategies to scale program adoption sustainably • Connect decentralized business units with the central engineering architecture team • Coordinate intake prioritization with enterprise Product Sponsors and Technical Product Managers • Forecast demand and scale engineering capacity according to business roadmaps and team growth • Codify local learnings into repeatable enterprise playbooks • Define program success, communicate program wins, and drive adoption • Define, measure, and report program KPIs and executive-level ROI narratives • Own cross-functional communications and reporting across teams and C-suite stakeholders • Manage program onboarding dependencies, access permissions, and SLAs

🎯 Requirements

• 7+ years of experience in technical program management, product operations, product management, or technical account management • Ideally within enterprise software, AI-enablement, or complex cloud environments • Proven ability to navigate highly matrixed, ambiguous enterprise organizations and build consensus among competing stakeholder priorities • Deep experience building intake matrices, triage workflows, and operational playbooks from scratch • Exceptional communication skills with the ability to translate deeply technical engineering challenges into clear business impacts for senior leadership • Strong fundamental understanding of modern software development lifecycles, cloud architecture, and emerging AI technologies • Must be authorized to work in the U.S.

🏖️ Benefits

• Healthcare, Dental, and Vision coverage • 401k plan, plus matching • PTO • Paid Company Holidays • Parental Leave