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Call Center Representative, B2B Finance and Insurance

đź•’ April 2

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🗣️🇫🇷 French Required

Where this job comes from

Posted on Desjardins's careers page, not through a job board

First seen by Remote Rocketship April 2

Still open on Desjardins's site. Checked 7 hours ago.

Logo of Desjardins

Desjardins

10,000+ employees

Founded 1900

🏦 Banking

🛡️ Insurance

đź’¸ Finance

Banking • Insurance • Finance

Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.

đź“‹ Description

• Advise, support, sell or modify financial products for members and clients from small and medium enterprises • Perform day-to-day tasks for the Online Business Center (SME) • Educate Group Benefits clients on group policies, coverages, claims, beneficiaries and related matters • Support clients with prescription drugs, vision, dental, extended health care, HSA and travel insurance policies • Provide unique and personalized experiences to Desjardins members and clients • Build client loyalty in dynamic client relations centres

🎯 Requirements

• College Diploma in a relevant field • A minimum of one year of relevant experience • Other combinations of qualifications and relevant experience may be considered • Strong communication skills in both French and English, both oral and written • Work arrangements are subject to change dependant upon the needs of the business or performance concerns

🏖️ Benefits

• Competitive salary and annual bonus • 4 weeks of flexible vacation starting in the first year • Defined benefit pension plan that provides predictable, stable income throughout retirement • Group insurance including telemedicine • Reimbursement of health and wellness expenses and telework equipment

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