Desjardins
10,000+ employees
Founded 1900
🏦 Banking
🛡️ Insurance
💸 Finance
Banking • Insurance • Finance
Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.
IT Technician, Assistance
🔥 0 minutes ago
🗣️🇫🇷 French Required
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Desjardins
10,000+ employees
Founded 1900
🏦 Banking
🛡️ Insurance
💸 Finance
Banking • Insurance • Finance
Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.
📋 Description
• Provide user support and assistance for IT applications, including installation, configuration, and best practices • Issue resolution and service request management • IT and technical incident management • Maintain IT equipment and server administration • Serve as technical collaborator and provide discipline-specific support for your unit’s activities • Research and analyze processes, information management, and data processing • Tailor your approach as needed and help develop and improve methods and procedures • Train users and manage inventory • Prepare technical notes to enhance the skills and knowledge of users and their teams
🎯 Requirements
• College diploma in a related field • A minimum of two years of relevant experience • Knowledge of French is required • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
🏖️ Benefits
• Competitive salary and annual bonus • 4 weeks of flexible vacation starting in the first year • Defined benefit pension plan that provides predictable, stable income throughout retirement • Group insurance including telemedicine • Reimbursement of health and wellness expenses and telework equipment
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