Property and Casualty Insurance Specialist

🔥 1 hour ago

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Desjardins

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1900

🏦 Banking

🛡️ Insurance

💸 Finance

Banking • Insurance • Finance

Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.

📋 Description

• Prepare premium quotes and issue insurance contracts for property and casualty insurance clients • Assess members’ and clients’ specific insurance needs • Support clients in choosing appropriate coverage and promote personalized services • Follow up on files, analyze renewals requiring special underwriting, and correct contracts as needed • Take First Notice of Loss (FNOL) calls following vehicle accidents and property damage • Handle claims calls with care, empathy, and a calm demeanour • Assess clients’ mental and physical state and react accordingly • Record detailed loss information to create claims files for Claims Advisors • Reassure clients that they will be taken care of during their time of need

🎯 Requirements

• College diploma preferred • A minimum of two years of strong client service experience • Other combinations of qualifications and relevant experience may be considered • Ability to assess client needs and provide appropriate insurance coverage support • Active listening, analytical, probing, empathetic, and calm communication approach • Ability to document detailed loss information accurately

🏖️ Benefits

• Competitive salary and annual bonus • 4 weeks of flexible vacation starting in the first year • Defined benefit pension plan that provides predictable, stable income throughout retirement • Group insurance including telemedicine • Reimbursement of health and wellness expenses and telework equipment