Associate Customer Insights Manager

🕒 June 26

🇺🇸 United States – Remote

💵 $91.4k - $152.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Dexcom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Dexcom is a leading provider of continuous glucose monitoring (CGM) systems, revolutionizing how people manage diabetes and track their glucose levels. Known for their best-in-class glucose biosensing technology, Dexcom offers products like the Dexcom G7 CGM system, which provides real-time glucose monitoring and insights to help individuals become healthier. Founded in 1999, Dexcom has consistently innovated in the field of diabetes management, empowering users to take control of their health with accurate and advanced glucose monitoring solutions. Their products are designed for both adults and children and do not require a prescription.

📋 Description

• Leads primary qualitative and quantitative research projects, including clarifying market research objectives, designing research methodology, developing questionnaires and discussion guides, programming surveys, analyzing data, and putting together summative reports. • Works closely with internal stakeholders and external research partners to ensure the successful development of the methodology and execution of the fieldwork. • Develops and presents clear storylines with insightful data and provides recommendations by integrating the data with existing team knowledge. • Analyzes available syndicated and secondary research and extracts insights relevant to support and enhance primary research projects. • Identifies common themes throughout all available research data and synthesizes it into actionable insights. • Collaborates and works cross-functionally to drive business results in a fast-paced environment.

🎯 Requirements

• Minimum of 5 years of experience planning and executing qualitative and quantitative market research projects in pharmaceutical, med tech/medical device, or consumer packaged goods organizations. • First-hand experience with integrating brand market research methodologies in support of brand planning and execution plans. • Exceptional written and oral communication skills, with the ability to translate data into compelling stories and influence stakeholders through clear, insight-led recommendations. • Strong analytical skills, including quantitative data analysis and working knowledge of advanced research methods such as conjoint, discrete choice modeling, price elasticity, and segmentation. • Strong attention to detail and ability to ensure accuracy, consistency, and quality across research deliverables. • Proven ability to collaborate effectively with internal stakeholders, external vendors, and cross-functional partners while building positive working relationships. • Strong project management and organizational skills, with the ability to manage multiple priorities and execute projects with appropriate supervision. • Strong command of MS Office software (advanced user of PowerPoint and Excel). • Command of basic statistics theory.

🏖️ Benefits

• A full and comprehensive benefits program. • Access to career development through in-house learning programs and/or qualified tuition reimbursement. • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. • Growth opportunities on a global scale. • A front row seat to life changing CGM technology. • Learn about our brave #dexcomwarriors community.