
51 - 200 employees
Founded 2002
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Disability Management Institute is a Canadian B2B service provider that helps employers and employees manage workplace absence, disability and workers’ compensation claims. For over 20 years DMI delivers early intervention, claims management, rehabilitation and rehab-specialty services, health & safety consulting, stay-at-work programs, mental health services, training and appeals/relief-of-cost support to reduce absence duration, control WCB/claim costs, and support safe return-to-work outcomes.
🔥 27 minutes ago
🇨🇦 Canada – Remote
💵 $47k - $53k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
👻 Ghost score 1%
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51 - 200 employees
Founded 2002
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Disability Management Institute is a Canadian B2B service provider that helps employers and employees manage workplace absence, disability and workers’ compensation claims. For over 20 years DMI delivers early intervention, claims management, rehabilitation and rehab-specialty services, health & safety consulting, stay-at-work programs, mental health services, training and appeals/relief-of-cost support to reduce absence duration, control WCB/claim costs, and support safe return-to-work outcomes.
• Provide support for the team and handle administrative duties on assigned files • Complete monthly reporting, STD and 3-month Internal Referrals, and claims management for less complex claims • Review incoming Report of Injury Forms and obtain missing or clarified information from stakeholders • Coach employers' representatives on reporting processes, Form 7 requests, and payroll questions • Contact WCB for additional claim or payroll information and send ROC Requests to assigned specialists • Conduct initial calls with employees, obtain consent, and explain the reporting process • Verify initial prognosis and assess employees' perception of disability during FTI • Identify potential claim objections and consult with the internal team • Complete and submit Form 7 and send Form 7 requests to employers' representatives • Monitor medical aid/RTW and suspended claims, escalate issues, and notify employers' representatives of declined or suspended claims • Request initial payroll and follow-up earnings information • Send EDMP referrals and packages • Complete STD and 3-month referrals to Early Intervention • Send monthly/quarterly reports to employers' representatives
• Formal education in Administrative area, Human Resources, or a Business type program • 2–3 years experience with Administrative duties and Customer Service • Ability to work within core business hours • Review incoming Report of Injury Forms for accuracy and completeness • Knowledge of reporting processes, Form 7 requests, payroll, WCB processes, and claims management • Ability to work collaboratively and contribute to team goals • Accountability for assigned tasks and deliverables • Strong time management and service excellence
• 3 weeks minimum vacation • 26 long weekends a year through the Happy Friday program • Flexible work options including remote and hybrid schedules • Extended health and dental benefits • RRSP matching • Wellness support, including comprehensive mental health resources • Clear career paths • Personalized learning • Leadership committed to investing in development • Accommodation during any stage of the hiring process
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