
51 - 200 employees
Founded 2002
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Disability Management Institute is a Canadian B2B service provider that helps employers and employees manage workplace absence, disability and workers’ compensation claims. For over 20 years DMI delivers early intervention, claims management, rehabilitation and rehab-specialty services, health & safety consulting, stay-at-work programs, mental health services, training and appeals/relief-of-cost support to reduce absence duration, control WCB/claim costs, and support safe return-to-work outcomes.
🔥 31 minutes ago
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51 - 200 employees
Founded 2002
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Disability Management Institute is a Canadian B2B service provider that helps employers and employees manage workplace absence, disability and workers’ compensation claims. For over 20 years DMI delivers early intervention, claims management, rehabilitation and rehab-specialty services, health & safety consulting, stay-at-work programs, mental health services, training and appeals/relief-of-cost support to reduce absence duration, control WCB/claim costs, and support safe return-to-work outcomes.
• Process and manage all Short-Term Disability claims • Establish eligibility and calculate earnings and benefit levels • Obtain necessary medical evidence within required timelines • Interview claimants and employers to gather relevant claim information • Process claims in date order according to client service standards • Assess diagnoses and treatment plans using available resources • Liaise professionally with insurance agencies, doctors, employees, management, and lawyers • Release allowable information only to recognized recipients and provide information in writing • Draft and deliver written correspondence identifying claim activity and next steps • Participate in claim conference calls with employers • Collaborate with the early intervention team to minimize absence duration and support return to work • Provide documentation to insurance carriers for MTD/LTD claim processing • Maintain confidentiality of client and corporate records and medical claims information • Operate automated claims payment systems and perform manual calculations
• 3+ years of claims experience in a group insurance environment • Experience in long- or short-term disability insurance preferred • Post-secondary degree or diploma or equivalent experience • Familiarity with medical terminology and disability contract language an asset • CEBS, CIP, or LOMA designation an asset • Medical background an asset, such as Occupational Therapist, Kinesiology, Nursing, or Physiotherapy • Must work within core business hours • Following training, minimum 95% accuracy required
• 3 weeks minimum vacation • 26 long weekends a year through the Happy Friday program • Flexible work options including remote and hybrid schedules • Wellness support, including comprehensive mental health resources • Clear career paths • Personalized learning • Leadership committed to investing in employee development • Safe, respectful, and inclusive workplace • Hiring-process accommodation support
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