STD Case Manager – 16-Month Contract

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $60k - $72k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Disability Management Institute

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Disability Management Institute is a Canadian B2B service provider that helps employers and employees manage workplace absence, disability and workers’ compensation claims. For over 20 years DMI delivers early intervention, claims management, rehabilitation and rehab-specialty services, health & safety consulting, stay-at-work programs, mental health services, training and appeals/relief-of-cost support to reduce absence duration, control WCB/claim costs, and support safe return-to-work outcomes.

📋 Description

• Process and manage all Short Term Disability claims • Establish eligibility and calculate earnings and benefit levels • Obtain necessary medical evidence within required timelines • Interview claimants and employers to gather relevant claim information • Process claims in date order according to client service standards • Assess diagnoses and treatment plans using available resources • Liaise professionally with insurance agencies, doctors, employees, management, and lawyers • Release only allowable information to recognized recipients and provide information in writing • Draft and deliver written correspondence identifying claim activity and next steps • Participate in claim conference calls with employers • Collaborate with the early intervention team to minimize absence duration and support return to work • Provide documentation to insurance carriers for MTD/LTD claim processing • Maintain confidentiality of records and medical claims information • Operate the automated claims payment system and perform manual calculations as required

🎯 Requirements

• 3+ years of claims experience in a group insurance environment • Experience in Long or Short term disability insurance preferred • Post secondary degree or diploma or equivalent experience • Familiarity with medical terminology and disability contract language an asset • CDMP or LOMA designation an asset • Medical background an asset, e.g. Occupational Therapist, Kinesiology, Nursing, or Physiotherapist • Ability to work within core business hours • Minimum 95% accuracy required following the training period • Ability to maintain confidentiality of client and corporate records and medical claims information

🏖️ Benefits

• Generous paid time off including 3 weeks minimum vacation • 26 long weekends a year through the Happy Friday program • Flexible work options including remote and hybrid schedules • Wellness support, including comprehensive mental health resources • Clear career paths • Personalized learning • Leadership committed to investing in employee development • Diversity, inclusion, and belonging-focused workplace • Hiring-process accommodation support