Principal Solutions Architect – West Coast, Mountain

🔥 0 minutes ago

🌐 Canada, United States – Remote

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💵 CA$314.3k - CA$449k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 1%

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Logo of Docker, Inc

Docker, Inc

51 - 200 employees

💼 Consulting

☁️ SaaS

💰 $105M Series C on 2022-03

Consulting • SaaS

Docker, Inc is a company that simplifies the lives of developers by tackling the complexity of app development. They offer tools that allow developers to bring their ideas to life through containerization and orchestration, making the development process easier and more efficient. Docker's products, including Docker Desktop and Docker Hub, are widely adopted by millions of developers worldwide, enhancing workflows and providing an integrated development pipeline.

📋 Description

• Support Docker’s most important customers with high-priority technical leadership • Accelerate customers’ container and AI journeys, focusing on developer workflows • Gather customer technical and business goals and challenges • Create and manage engagement plans spanning existing products and new Docker offerings • Oversee design-partner rapid prototyping engagements with engineering and customer teams • Create, manage, and deliver custom demos and content aligned with customer use cases • Deliver enablement and best-practices content to audiences from developers to C-level stakeholders • Travel as a senior Docker representative to prospective clients, customers, and technical alliance partners • Provide thought leadership for an assigned regional or functional area • Gather field feedback from customer and pre-/post-sales teams • Coordinate with the Field CTO and Solutions Architects to prioritize field requests for product and engineering teams • Work with product and engineering teams on workflow and feature alignment based on revenue impact • Serve as customer zero for new Docker functionality • Provide input on technical enablement needs and review enablement content • Assist sales enablement with internal technical enablement for new products and services • Learn and use Salesforce, Outreach, Sigma, and Opine • Support sales and customer success teams • Educate clients about the product roadmap and conduct product training • Improve messaging, processes, and activities while operating independently

🎯 Requirements

• Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments • Excellent communication, influence, and stakeholder management skills • Experience managing customer relationships at technical and business levels • Experience presenting solutions and demonstrations to small and large audiences, virtually and in person • Experience interfacing with technical support, product, and engineering teams • Experience developing application code • Understanding of developers’ daily challenges • Ability to solve technical problems and translate customer experience into actionable engineering feedback • Experience developing customer best-practice adoption collateral • Solid understanding of AWS, Azure, GCP, containers, DevOps, and modern application architectures • Experience with Docker, container ecosystems, or adjacent technologies strongly preferred • Development, Agentic AI development, Software Development Lifecycle, and/or Software Supply Chain Security experience strongly preferred • Must be fluent in English • Willingness to travel up to 50% domestically and internationally • Must be legally authorized to work in the country of application • Docker does not offer visa sponsorship for this role

🏖️ Benefits

• Remote-first by design; work from home • Flexible scheduling • Generous PTO • Quarterly Whaleness Days • End-of-year Whaleness break • Home office support • Technology stipend equivalent to US$100 net per month • Annual learning and development stipend for conferences, courses, certifications, and continued learning • 16 weeks of paid parental leave after six months of employment • Equity for all full-time employees • Medical benefits • Retirement benefits • Paid holidays • Docker swag • Equipment setup and onboarding support

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