Sales Operations Manager

🔥 3 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$150.5k - CA$215k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Docker, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

☁️ SaaS

💰 $105M Series C on 2022-03

Consulting • SaaS

Docker, Inc is a company that simplifies the lives of developers by tackling the complexity of app development. They offer tools that allow developers to bring their ideas to life through containerization and orchestration, making the development process easier and more efficient. Docker's products, including Docker Desktop and Docker Hub, are widely adopted by millions of developers worldwide, enhancing workflows and providing an integrated development pipeline.

📋 Description

• Support leadership for the Solutions Engineering and Solutions Architect teams with tools, processes, and data • Translate leadership priorities into operating plans, process changes, and systems requirements • Own key GTM systems such as Opine and support automation, process improvements, and new initiatives • Own SE and SA reporting and KPIs, including coverage, pipeline engagement, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings • Design and run SE/SA sales processes, including opportunity intake, team assignment, capacity-based routing, POC/POV tracking, and handoff to TAM • Maintain Salesforce data quality, including technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons • Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes and drive adoption • Support SE/SA capacity, headcount, and coverage modeling and align coverage to territory design and fiscal-year planning • Support quota, territory, and compensation-related processes for SE/SA roles • Collaborate on onboarding, ramp tracking, and playbook rollout • Partner with Marketing Ops, Customer Support Ops, Finance, and Business Systems on cross-functional programs • Lead projects from conception to release, including project plans, business requirement documents, and change management • Identify process improvements and AI-driven automation opportunities • Provide technical risk, POC status, and SE engagement inputs to pipeline inspection and forecast calls • Support forecast hygiene across the sales organization • Establish KPI definitions and recurring reporting cadence • Build scalable and repeatable processes for the Sales and GTM organization

🎯 Requirements

• 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function • Experience working for a high-growth software/SaaS company • Experience partnering with Sales Engineering, Solutions Architect, or pre-sales organizations • Strong Salesforce knowledge, including reports, dashboards, opportunity management, and writing requirements for admins and developers • Gong, Opine, and similar tools preferred • Experience building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams • Experience defining and documenting scalable processes, including capacity planning, POC workflows, and cross-team handoffs • Knowledge of project management, project plans, business requirement documents, and business summaries • Ability to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority • Exceptional communication and interpersonal skills; comfortable with technical audiences • Ability to work autonomously and focus on building for the future • Must be legally authorized to work in the country where applying • Docker does not offer visa sponsorship for this role

🏖️ Benefits

• Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. • Flexibility that fits your life – Manage your schedule while delivering great work. • Generous PTO • Designated quarterly Whaleness Days • Designated end-of-year Whaleness break • Home office support • Technology stipend equivalent to US$100 net per month • Annual stipend for conferences, courses, certifications, and continued learning • 16 weeks of paid parental leave after six months of employment • Equity for all full-time employees • Medical benefits • Retirement benefits • Paid holidays • Docker swag