Partnerships Account Manager

🕒 June 2

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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doola

WebsiteLinkedInAll Job Openings

1 - 10 employees

📋 Compliance

💸 Finance

🏢 Enterprise

Compliance • Finance • Enterprise

doola is a company that provides comprehensive support for forming and managing U. S. businesses from anywhere in the world. They offer a range of services including company formation, handling required paperwork for compliance, obtaining Employer Identification Numbers (EIN), and registered agent services. doola ensures that businesses stay compliant with state and federal regulations, managing filings such as state and IRS tax filings. They also offer additional services, such as bookkeeping, tax preparation, and access to a marketplace of business partners.

📋 Description

• Drive partners from contract signature to first live formation within 14 to 30 days • Maintain a documented health score (formation volume) for every active partner • Run structured quarterly business reviews (QBRs) and proactive touchpoints • Manage the at-risk designation process and own escalation paths • Treat formation revenue as the floor, not the ceiling; surface API expansion opportunities (annual reports, ITIN, tax downstream attach) • Track partner-sourced downstream revenue as a core success metric • Serve as the voice-of-partner into product, operations, and sales • Log all custom partner requests with a repeatability assessment and revenue potential before any engineering triage • Ensure no partner churns without a documented save attempt • Enforce annual contracts per policy and own the renewal cycle

🎯 Requirements

• 3 to 6+ years in B2B SaaS account management, customer success, or partnerships • Managed a book of 20+ B2B partners or accounts simultaneously (no affiliate or referral programs) • Owned or contributed to a partner onboarding playbook • Worked cross-functionally with product and engineering on API or integration requests • Comfortable reading API docs, understanding webhook flows, and communicating integration requirements without being a technical pass-through • Negotiated contract renewals or term adjustments with B2B partners • Demonstrated HubSpot CRM rigor; every partner interaction logged, pipeline stages maintained • Bachelor's degree or equivalent experience.

🏖️ Benefits

• Opportunity to work with a dynamic and innovative company at the forefront of the industry. • Collaborative and supportive team environment with opportunities for growth and development. • Competitive compensation package with insane opportunity for growth. • Establishing team values is critical. We believe it’s equally essential to identify team non-values. We’re stronger in driving our mission home with both values and non-values taken into account. Note: Our goal in sharing these up front and transparently is to be as straightforward with people as possible. Our goal is not to be combative in our language; it’s to be straightforward.