Senior Specialist – Partner Integrations

🕒 September 3

🌵 Arizona, California, +3 more states – Remote

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💵 $100k - $138k / year

⏰ Full Time

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of DoorDash

DoorDash

10,000+ employees

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

Food & Beverage • Logistics • eCommerce

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Own the success of New Verticals integrations by driving initiatives across technical teams, contractors, and internal business stakeholders • Identify, resolve, and escalate day-to-day integration-related blockers • Manage external relationships with New Verticals partners • Lead implementation and process improvement • Partner with product, engineering, and operations teams to identify improvement opportunities through data analysis, merchant insights, and new process definition • Help shape the systems integrations roadmap with product and operations owners • Partner with Growth Operations to educate stakeholders on integrations and create user-friendly enablement content • Serve as a subject matter expert for DoorDash’s integrated offerings • Guide partners through new integration builds • Collaborate with merchants and integration partners to ensure seamless onboarding and successful platform integration • Communicate with technical and non-technical stakeholders to provide guidance and support • Translate complex technical requirements into clear business solutions • Work on strategic projects based on merchant needs to improve the product offering, processes, and documentation

🎯 Requirements

• Proven track record of maintaining and enhancing processes • Strong ability to collaborate with external partners to drive successful partnerships • Experience in project and/or program management • Proven success working in cross-functional engineering and operations teams • Experience working in grocery or alcohol ecommerce is a plus • 3+ years of experience translating technical concepts to business solutions • Demonstrated technical knowledge of integrations, APIs and webhooks • Hands-on working SQL experience to troubleshoot and self-serve • Excellent written and verbal communication skills • Bachelor’s degree required • Problem-solving ability and experience resolving complex escalations • Technical acumen and comfort navigating engineering terminology • Relationship-building and ability to influence internal and external stakeholders • Detail-oriented, process-driven, and highly organized • Analytical ability to interpret complex data and inform product prioritization • Comfort leveraging AI tools and applying AI in day-to-day work

🏖️ Benefits

• Equity grants • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program • Flexible paid time off/vacation for salaried roles • 80 hours of paid sick time per year for salaried roles • Premium healthcare • Wellness expense reimbursement • Comprehensive benefits and perks

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