Senior Manager, Sales Operations

🕒 September 8

🇺🇸 United States – Remote

💵 $169.7k - $258.3k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Dropbox

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Lead the regional Sales Operations team, directly managing Sales Operations Managers supporting EMEA and APJ while owning NAMER Sales Operations and Channel Sales Operations partnerships • Establish consistent Sales Operations standards and ways of working across NAMER, EMEA, and APJ • Partner with the Chief Business Officer’s organization and GTM Strategy & Programs team on priorities and executive reporting • Partner with Sales Strategy, Systems, Analytics, Compensation, Finance, and Enablement to automate workflows and improve operations • Serve as primary Sales Operations partner to NAMER Sales leadership across all routes to market • Own NAMER operating cadence, territory management, account segmentation, forecasting governance, pipeline inspection, business reviews, and performance visibility • Lead coverage design, segmentation, book cutting, territory planning, account assignment, capacity planning, and quota allocation • Own CRM QA and hygiene, including SFDC hierarchy management, pipeline quality, process compliance, forecast integrity, deal quality investigations, and exception resolution • Build executive-ready reporting, dashboards, MBR/QBR readouts, and business insights • Support organization design, interim coverage plans, role changes, onboarding, SPIF administration, and Channel deal registration

🎯 Requirements

• Bachelor's degree or equivalent practical experience • 8+ years of experience in sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree • People management experience leading and developing experienced Sales Operations or similar professionals while remaining hands-on • 4+ years of experience working with executive stakeholders • Experience leading territory planning, account segmentation, forecasting, pipeline inspection, and annual sales planning processes • Deep understanding of quota planning, sales capacity modeling, and quota governance • Experience using AI, automation, and analytics tools to improve forecasting, pipeline inspection, reporting, and workflow efficiency • Preferred: experience supporting executive operating cadences, designing territory or account segmentation models for high-growth SaaS organizations, leading multi-region Sales Operations teams, developing quota methodologies, supporting multiple sales motions, proficiency with Salesforce, Tableau, SQL, or similar platforms, and experience in high-growth or transformational environments