Account Director

November 25

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dscout

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SaaS • B2B • Market Research

dscout is a research platform that offers a flexible experience research platform supported by an industry-leading participant pool. It enables researchers to recruit and field studies quickly, analyze data for insightful results, and share insights effectively. dscout is designed for both moderated and unmoderated studies, and emphasizes understanding participants' opinions and behaviors through various research methods including usability testing and concept testing. It serves multiple industries such as retail, technology, and healthcare, offering seamless integration with tools like Figma, Slack, and Miro. The platform focuses on high-quality insights that impact product quality and decision-making processes.

51 - 200 employees

Founded 2011

☁️ SaaS

🤝 B2B

💰 $70M Series C on 2022-03

📋 Description

• Win New Partnerships • - Identify and close new business opportunities with enterprise and mid-market companies. • - Engage executives in compelling conversations about how Dscout can unlock deeper understanding of their customers. • - Guide prospects through a consultative sales process that highlights ROI and strategic value. • Expand Relationships • - Create account plans to align strategy with your clients direction and to help internal teams support their growth and our expanded relationships. • - Cultivate long-term relationships with clients, becoming a trusted advisor across multiple teams, functions, and geographies. • - Identify opportunities for growth within existing accounts by aligning Dscout’s capabilities to evolving client needs. • - Partner closely with client stakeholders to co-create strategies that accelerate adoption and impact. • Secure Renewals & Drive Value • - Own the renewal process by demonstrating business outcomes and ensuring clients see ongoing value. • - Work hand-in-hand with our Renewal Management and Customer Success Teams to deliver an outstanding client experience that fuels loyalty and retention. • - Consistently achieve industry-leading renewal rates by advocating for client success. • Lead with Insight • - Stay ahead of industry trends and client challenges, positioning Dscout as an essential partner in experience research. • - Share client feedback and market intelligence to shape our product strategy and go-to-market approach. • - Help define and execute our sales vision, contributing to the growth and success of the entire team.

🎯 Requirements

• A proven track record (5+ years) of success in Enterprise or Mid Market SaaS sales. • Expertise in managing complex sales cycles, gaining access to senior executives, and closing multi-stakeholder deals. • Demonstrated success in both new business acquisition and growing existing accounts. • A consultative, client-first mindset - able to uncover strategic needs and translate them into actionable solutions. • Exceptional communication, negotiation, and executive presence. • An entrepreneurial spirit: self-driven, adaptable, and eager to grow with a dynamic team.

🏖️ Benefits

• A strong and competitive compensation package with a built-in bonus and equity program. • An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 16 company holidays, 12 weeks of paid parental leave, 401k match, and much more. • An education stipend to support your growth & development and a remote work stipend. • A company that is open and transparent with our team. You will know what is happening and why it matters.