Director of VIP

Job not on LinkedIn

🕒 August 27

🇺🇸 United States – Remote

⏳ Contract/Temporary

🔴 Lead

👔 Director

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Duelbits

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎲 Gambling

🎮 Gaming

₿ Crypto

Gambling • Gaming • Crypto

Duelbits is an innovative online gaming platform that offers a unique gambling experience across various games. With a focus on user engagement and a seamless interface, Duelbits aims to provide an interactive and entertaining environment for players. The platform incorporates elements of crypto and gaming, appealing to a diverse audience of online gamers and crypto enthusiasts.

📋 Description

• Own the global VIP portfolio across casino and sportsbook, with accountability for revenue, retention, LTV, incentive efficiency, and exposure • Define and operate the VIP portfolio framework, including segmentation, tiers, benefits, limits, and engagement logic • Establish real-time monitoring, alerting, and decision-making processes • Make commercial decisions on incentives, bespoke offers, limits, and player treatment • Provide performance outlooks and strategic insight to senior leadership • Define and evolve the VIP vision and strategy across Duelbits products • Monitor competitor VIP propositions and shifting player expectations • Own VIP onboarding from first touch through long-term engagement • Collaborate with CRM, product, social, acquisition, streamers, partnerships, and brand teams to scale the VIP portfolio • Oversee VIP social and community presence, including X and Discord • Convert partnerships and sponsorships into exclusive VIP value and experiences • Lead and develop the existing 7-person VIP function and onboard 2 planned hires • Define roles, responsibilities, KPIs, and operating workflows • Establish VIP KPIs, reporting cadence, decision frameworks, and governance • Improve tooling, processes, and automation to support scale and efficiency

🎯 Requirements

• 5+ years' experience in VIP leadership, portfolio management, or high-value customer roles within iGaming • Proven ownership of high-value portfolios with direct commercial accountability • Strong analytical and strategic capability, with confidence making decisions under uncertainty • Experience building and leading teams and defining operating models • Deep understanding of competitive VIP landscapes and high-value player behaviour • Comfortable operating in an always-on, high-responsibility environment

🏖️ Benefits

• Competitive contractor fees with performance-linked incentives • Remote-first, international contracting arrangement • High autonomy with direct influence on business performance • Ownership of one of Duelbits’ most valuable growth systems • Leadership of a 9-person team