Dynacare
1001 - 5000 employees
Welcome to Dynacare, the leading provider of comprehensive health and wellness solutions in Canada. Our mission is to enhance the health and well-being of communities through accurate and timely diagnostic information. With a dedicated team of over 3,000 employees powered by state-of-the-art technology and scientific expertise, we deliver results that inspire hope, empowerment, and informed healthcare decisions. Trusted by customers, healthcare professionals, hospitals, corporate clients, and government agencies nationwide, we offer efficient specimen collection, accurate testing, and prompt reporting services. Our core values of compassionate care, resourceful solutions, accountability, collaborative teamwork, and customer satisfaction drive us every day.
Client Support Representative
🔥 0 minutes ago
🗣️🇫🇷 French Required
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Dynacare
1001 - 5000 employees
Welcome to Dynacare, the leading provider of comprehensive health and wellness solutions in Canada. Our mission is to enhance the health and well-being of communities through accurate and timely diagnostic information. With a dedicated team of over 3,000 employees powered by state-of-the-art technology and scientific expertise, we deliver results that inspire hope, empowerment, and informed healthcare decisions. Trusted by customers, healthcare professionals, hospitals, corporate clients, and government agencies nationwide, we offer efficient specimen collection, accurate testing, and prompt reporting services. Our core values of compassionate care, resourceful solutions, accountability, collaborative teamwork, and customer satisfaction drive us every day.
📋 Description
• Assist healthcare providers to ensure orders are complete and processed promptly • Respond to incoming calls, emails and priority messages • Accurately document all client, facility and call details
🎯 Requirements
• High school diploma • Bilingual (French/English) required for Quebec; an asset for the rest of Canada • Minimum 1 year of customer service experience in a contact centre or relevant industry experience • Proficient with MS Office tools
🏖️ Benefits
• Access to a health and wellness program that supports you and your loved ones • Opportunities for professional development and internal mobility • Invest in your future with RRSP matching and an employee share purchase plan • Collaborative and diverse work environment
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