Environmental & Energy Technology Council of Maine (E2Tech)
1 - 10 employees
Founded 2002
đź’Ľ Consulting
🏥 Healthcare
🏠Manufacturing
đź’° $2.5k Grant on 2020-01
Consulting • Healthcare • Manufacturing
Environmental & Energy Technology Council of Maine (E2Tech) is Maine's cleantech business hub, focused on building and expanding the state's environmental, energy, and clean technology sectors. E2Tech serves as a catalyst for growth by facilitating networking, providing objective information, and promoting the sector. It is a member-based organization that includes businesses, government agencies, and educational institutions dedicated to advancing Maine's clean technology economy through education, networking, and collaborative projects.
Customer Support Professional
Job not on LinkedIn
đź•’ March 31
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Environmental & Energy Technology Council of Maine (E2Tech)
1 - 10 employees
Founded 2002
đź’Ľ Consulting
🏥 Healthcare
🏠Manufacturing
đź’° $2.5k Grant on 2020-01
Consulting • Healthcare • Manufacturing
Environmental & Energy Technology Council of Maine (E2Tech) is Maine's cleantech business hub, focused on building and expanding the state's environmental, energy, and clean technology sectors. E2Tech serves as a catalyst for growth by facilitating networking, providing objective information, and promoting the sector. It is a member-based organization that includes businesses, government agencies, and educational institutions dedicated to advancing Maine's clean technology economy through education, networking, and collaborative projects.
đź“‹ Description
• Receive customer inquiries through multiple channels (calls, email, text, and video) • Document customer needs in structured case management tools • Assists the customer in finding the solution and develops a support plan • Capture customers user needs in the form of user stories • Regular collaboration as part of the product team creating better outcomes for customers • Actively participate in daily and weekly team meetings
🎯 Requirements
• Bachelors or equivalent experience • At least 2 years experience providing customer support • Up to date consumer knowledge about computers, smartphones, the web, and apps • Familiarity with CS tools (Zendesk, phone systems, etc.) • Excellent communication • Experience doing remote work
🏖️ Benefits
• Health insurance • Retirement plans • Flexible work arrangements • Professional development
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