Administrative Assistant - Customer Service Representative

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March 29

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Edgetech

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Safety • Industrial • Healthcare Insurance

Edgetech is your trusted partner and one-stop shop for all gas detection needs, providing commercial and industrial gas detection products and accessories, including Honeywell E3point transmitters and portable gas detectors. They adhere to safety standards in various settings such as business centers, shopping malls, and industrial sites, ensuring compliance with relevant codes and guidelines. Edgetech also offers 24/7 emergency services and is accredited for its health and safety compliance, making it a reliable choice for workplace safety management.

51 - 200 employees

⚕️ Healthcare Insurance

📋 Description

• Supports production by acting as a liaison between production and customers • Contacts and interacts with customers on a daily and extensive basis • Translates customer job specifications into production department instructions • Invoices accounts • Gathers specifications for job bids • Manages key accounts • Enters orders and follows up with both internal and external customers • Defines production job specifications from Prepress through Shipping • Analyze data, production coordination, and account reconciliation

🎯 Requirements

• A minimum of 2 years combined education or experience in printing/graphic arts industry is required • Proficiency in Microsoft Office applications such as Word, Excel, and Outlook are required • An understanding of the printing production processes from design through delivery is highly desired • Familiarity with printing MIS (such as Monarch, Prograph, Hagen, Logic, and Pace) is a plus • Able to read, speak and hear clearly • Able to speak, read and write effectively in English • Able to present information, ask questions, and respond to questions from supervisors and coworkers

🏖️ Benefits

• Medical, dental and vision insurance • flexible spending account (FSA) • paid time off (PTO) • 401(k) plan