Technical Consultant – ServiceNow

🕒 May 19

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EfficientVision

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

EfficientVision is a global, full-service technology provider committed to helping you achieve your goals through a blend of industry expertise and advanced technologies. As your comprehensive business partner, we offer 360° services, ensuring faster time-to-value and complete support. Our services include Digital Marketing Solutions, IT Services, CRM Integration and Management, AI-Powered Data Analytics, and Software Development, catering to various industries, especially in the pharmaceutical and healthcare sectors.

📋 Description

• Design, configure, and implement IAM/IGA solutions using platforms such as SailPoint, Saviynt, Veza, Okta, and Ping Identity. • Support ServiceNow integration with IAM and IGA tools for access requests, approvals, incident management, and workflow automation. • Configure user lifecycle processes including joiner, mover, leaver, role-based access control, and access certifications. • Implement and support SSO, MFA, federation, provisioning, and de-provisioning workflows. • Integrate IAM/IGA platforms with enterprise applications, directories, HR systems, cloud platforms, and ticketing systems. • Develop and maintain workflows, connectors, rules, policies, and access governance processes. • Support access reviews, compliance reporting, segregation of duties, and audit requirements. • Troubleshoot technical issues related to identity provisioning, authentication, integrations, and workflow failures. • Work with business stakeholders, security teams, infrastructure teams, and application owners to gather requirements and deliver technical solutions. • Prepare technical documentation, solution designs, configuration guides, and operational handover documents. • Support testing activities including unit testing, integration testing, UAT, and production deployment. • Provide post-implementation support and recommend improvements to enhance security, automation, and operational efficiency.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. • 3–7+ years in IAM, IGA, ServiceNow, or cybersecurity consulting. • Hands-on experience with one or more IAM/IGA tools such as SailPoint, Saviynt, Veza, Okta, and Ping Identity. • Experience with ServiceNow, especially workflows, catalog items, approvals, incidents, changes, and integrations. • Strong understanding of IAM concepts including identity lifecycle management, access governance, SSO, MFA, SAML, OAuth, OpenID Connect, LDAP / Active Directory, SCIM, and role-based access control. • Experience with API integrations, connectors, web services, and automation. • Good understanding of security, compliance, and audit requirements. • Ability to translate business requirements into technical designs.

🏖️ Benefits

• This is a remote position.