Sales Support Specialist

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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EIDLexit

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

⚖️ Legal

💼 Consulting

🤝 B2B

Legal • Consulting • B2B

EIDLexit is a private company that helps U. S. small business owners legally close their businesses and resolve outstanding SBA Economic Injury Disaster Loans (EIDLs). They prepare SBA closure packages using a proprietary system, guide clients through liquidation or asset sale, state and federal filings, and submission of SBA-required documentation to reduce the risk of personal liability for business owners — including those with defaulted EIDLs. EIDLexit emphasizes compliance, collaborates with licensed attorneys for documents and legal services, offers flat-rate fees, a money-back guarantee, and positions itself as law firm–recommended though not a law firm. The company also provides EIDL strategy sessions, articles, and resources to help business owners evaluate options including asset sales or bankruptcy when EIDLs exceed certain amounts.

📋 Description

• Respond quickly to new inbound leads and earn the consultation using tactical empathy • Book, confirm, and recover consultations to keep closer calendars full of qualified conversations • Route each borrower to the appropriate calendar • Gather documents and complete HubSpot records • Keep borrowers moving after consultations with clear, honest next steps • Hand objections, legal questions, and SBA questions to the closer • Support closers without selling or closing • Maintain call quality, file completeness, speed to lead, show rate, and closer capacity standards • Work on video all day through Microsoft Teams

🎯 Requirements

• Hands-on HubSpot CRM experience, including logging calls and notes and keeping contact and deal records current • Experience using an AI tool such as ChatGPT, Copilot, or Claude in a work setting • Legal authorization to work in the U.S. as a W-2 employee • Availability Monday–Friday, 8:30 AM–5:30 PM Central Time • Full-time availability through the three-week onboarding and training block • Reliable computer with a webcam • Stable high-speed internet • Private, quiet place to take calls • Warm, clear communication style with empathy and active listening • Problem-solving ability and attention to detail • Ability to follow structured processes consistently • Coachable and self-motivated in a remote environment • Prior appointment-setting, lead-response, or customer-support experience is a plus but not required • No degree required • Sufficient remote-work equipment by the start date, such as a 26- or 27-inch monitor or dual monitors

🏖️ Benefits

• Four weeks of paid time off a year • One full week of PTO available on the day you start, not prorated and with no waiting period • Three additional weeks of PTO accruing across the calendar year, prorated from the start date • All national holidays paid, plus Good Friday and Christmas Eve • Health insurance launching Q1 2027 • Retirement launching Q1 2027 • Annual pay reviews based on disclosed KPIs • Ongoing paid communication, tactical empathy, and career training • Full commission structure disclosed in writing during the interview process and before accepting an offer • Full base pay from day one, including every day of training

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