Sales Intake Specialist

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🔥 7 hours ago

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Elara Capital

51 - 200 employees

Founded 2002

💸 Finance

Finance • Investment Banking • Asset Management

Elara Capital is a leading global investment and advisory firm, dedicated to providing innovative solutions and expert guidance in the fields of investment banking, securities, and asset management. Founded with a vision to revolutionize the offshore market, Elara Capital has built a reputation for trust and reliability while striving to empower clients in their financial journeys. With a commitment to excellence and a focus on creating a comprehensive financial ecosystem, Elara Capital has raised significant funds for Indian corporates and offers a range of financial services including loans, equity research, and asset management.

📋 Description

• Lead high-volume outbound calls to engage potential and existing clients, connecting them to the right care solutions • Build meaningful relationships by understanding customer needs and delivering exceptional, personalized service • Become an expert in our services—confidently communicating features, benefits, and pricing • Consistently meet or exceed monthly sales targets and performance metrics • Guide individuals through the intake and referral process—from discovery to successful conversion • Skillfully navigate objections, turning challenges into opportunities • Collaborate cross-functionally to ensure a seamless, positive customer experience • Participate in ongoing training to stay ahead of industry trends and sales strategies • Maintain strict confidentiality in accordance with HIPAA Privacy Final Rule • Support additional duties and projects as needed

🎯 Requirements

• High school diploma or equivalent required • Experience in a call center sales environment • Home care, healthcare, or social work experience preferred • Strong knowledge of Medicare/Medicaid (MCO, MLTC, and other payer types), home care benefits, and multi-state regulations • Comfort working with multiple systems, databases, and data entry tools • Reliable transportation to perform job responsibilities

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance plans • 401(k) with employer match • Generous paid time off, holidays, and family & pet bereavement leave • Pet insurance options • Tuition reimbursement for full-time staff & continuing education for all employees • Comprehensive sales training program to sharpen your skills

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