Enterprise Account Management Leader

🕒 May 30

🇺🇸 United States – Remote

💵 $175k - $200k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Elation Health

Elation Health

201 - 500 employees

Founded 2010

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Healthcare Insurance • Software as a Service (SaaS) • Artificial Intelligence

Elation Health is a company that provides a clinical-first electronic health record (EHR) platform designed for primary care practices. Their platform, which includes AI-powered features like Note Assist, aims to enhance patient care by streamlining clinical workflows and improving efficiency. Elation Health serves small to medium-sized practices, direct care providers, and enterprises, offering services such as medical billing software, telehealth, and patient engagement tools. With a focus on better patient-provider relationships and exceptional care, Elation Health supports over 32,000 clinicians in advancing their medical practices.

📋 Description

• Own NDR and GRR targets across the enterprise portfolio. • Build and execute expansion strategies. • Lead commercial negotiations on renewals and expansions. • Maintain a healthy, accurate expansion pipeline in Salesforce. • Lead, coach, and develop a team of Enterprise Account Managers. • Create AI-powered operating systems and measurement frameworks. • Personally manage a curated portfolio of 1-2 strategic enterprise accounts. • Maintain CRM hygiene and forecast accuracy.

🎯 Requirements

• 8+ years in enterprise account management or customer success in a SaaS environment, with a strong commercial track record. • 3+ years leading and developing high-performing account management or CS teams • Healthcare SaaS experience strongly preferred. • Experience navigating enterprise deals with $500K+ ACV. • Exposure to AI tools in a commercial or operational context. • Experience leading large, complex client engagements. • Track record of managing workstreams across cross-functional teams. • Comfortable operating in ambiguous environments.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonuses • Stock options • Wellness programs

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