Solutions Engineer

Job not on LinkedIn

🕒 December 23, 2025

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Embrace

WebsiteLinkedInAll Job Openings

51 - 200 employees

Embrace is the only observability platform purpose-built for mobile. Companies, including GOAT, Hilton, P&G, Owlet, and Home Depot, partner with Embrace to observe, proactively analyze, and access the unique datasets of phones, tablets, point-of-sale systems, IoT, cars, and other devices. Their entire teams, whether engineering, marketing, or business intelligence, use Embrace to create and optimize the experiences of their end-consumers and workforces.

📋 Description

• Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience • Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand • Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical environment and business objectives • Quickly root-cause, identify technical issues, and provide clear instructions to reproduce the problems or drive new product specifications • Directly impact product direction by suggesting improvements for customers day to day • Ensure that our process for surfacing bugs to Engineering is fast, efficient, and effective • Improve collaboration with Sales and Customer Success by developing tools and enhancing documentation

🎯 Requirements

• 3+ years experience in a Mobile Developer, Web Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company • Experience with mobile or web development and eagerness to learn and improve your skills. Familiarity with iOS, Android and their development tools • Working knowledge of Linux and/or Mac OS X command line • Comfortable discussing code; ability to read and write code is a plus (Python, Java, Objective-C, Swift, Kotlin, or JS preferred) • A curiosity for how things work and the ability to apply your experience of using tools and resources to come to a resolution • Excellent communication skills and comfortability writing and speaking with people to help them solve their issues • High competency and low ego, you have a passion for helping people both inside and outside of your company • Willingness to travel for both customer-facing activities (technical workshops, integration support, relationship building) and quarterly internal team collaboration gatherings • Diploma in Computer Science, Mathematics or related discipline preferred

🏖️ Benefits

• equity and other benefits as detailed on our careers page