Senior Business Systems Analyst

🕒 5 days ago

🇺🇸 United States – Remote

💵 $87.4k - $123.4k / year

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Gather and document business and technical requirements in an Agile environment, translating them into clear, well-defined user stories • Write detailed API requirements — request/response structures, data mappings, error handling, and integration workflows — for Java/Spring Boot services • Define front-end requirements for React-based web applications, collaborating with a separate design team to align on user experience • Create flow diagrams, sequence diagrams, and technical documentation for authentication and identity management flows • Work with tech leads and architects to break down complex technical stories and validate solution designs • Partner with the value stream owner and product stakeholders to ensure requirements align with business objectives • Analyze existing systems and processes to identify improvement opportunities • Conduct impact analysis and help troubleshoot issues during implementation • Mentor junior and mid-level analysts and provide technical guidance

🎯 Requirements

• 5+ years of experience as a Business Systems Analyst or equivalent technology industry background • Proficient at identifying and solving business problems through innovative and practical solutions • Effective communication skills to convey technical information in a clear manner to all levels • Experienced in collecting, documenting, and managing system requirements from stakeholders • Deep understanding of highly complex multi-platform applications and systems • Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications • Proficient at managing tasks, timelines, and resources effectively to ensure successful project delivery • Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements • Experience working with RESTful APIs, including integration patterns, API documentation, and tools like Postman • Proven ability to write user stories for web-based applications, covering both front-end UI and back-end API layers • Familiarity with Jira, Confluence, and Figma as part of an Agile workflow • Strong communication skills — able to bridge business stakeholders and technical teams effectively • Experience documenting system requirements, workflows, and specifications • Understanding of multi-platform application architectures and system integrations • Ability to manage competing priorities and adapt to evolving requirements

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.