Senior Backend Developer

October 22

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Engageware

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SaaS • Artificial Intelligence • B2B

Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.

201 - 500 employees

Founded 2000

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• Collaborate with cross-functional teams, including product managers, front-end developers, and DevOps engineers, to understand and translate business requirements into technical specifications. • Design, develop, and maintain high-quality, scalable, and performant backend systems using Python and Goland Implement RESTful APIs and microservices architectures to support various client applications and external integrations. • Ensure the security and integrity of backend systems by implementing appropriate authentication, authorization, and data protection measures. • Write clean, modular, and well-documented code that follows best practices and coding standards. • Conduct code reviews to maintain code quality, provide feedback, and identify areas for improvement. • Optimize application performance by analyzing and improving backend performance metrics, including response times and resource utilization. • Identify and troubleshoot backend issues and bugs, and collaborate with the frontend and DevOps teams to resolve them. • Participate in Agile development methodologies, including sprint planning, daily stand-ups, and retrospective meetings.

🎯 Requirements

• Proven experience as a Backend Developer with a strong focus on server-side development. • Strong proficiency in Python and Goland, with a deep understanding of their core principles and ecosystem. • Experience with building scalable and efficient RESTful APIs and microservices architectures. • Solid understanding of databases, including relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Redis) databases. • Knowledge of containerization technologies such as Docker and orchestration tools like Kubernetes. • Familiarity with Amazon Web Services (AWS) or Google Cloud Platform (GCP). • Strong problem-solving skills and the ability to think critically and analytically. • Excellent communication and collaboration skills, with the ability to effectively convey technical concepts to technical and non-technical stakeholders.

🏖️ Benefits

• Opportunity to work in a multicultural company with colleagues and clients from different countries. • Work in a position with high visibility and growth opportunities • Flexible schedule • Birthday day off • Anniversary days • Experience an exceptional working environment