Land Agent – Customer Support

🕒 October 2

🏄 California – Remote

🏄 California – Remote

💵 $85k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ENTRUST Solutions Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

ENTRUST Solutions Group is a North American utility engineering and consulting firm specializing in electric and gas infrastructure. The company delivers engineering, program and project management, regulatory compliance, inspection and construction management, automation, and data solutions across transmission, distribution, substations, power generation, renewable energy, and pipeline projects. Serving utilities, co-ops, municipal and government clients across all 50 states and Canada, ENTRUST emphasizes innovation, technical expertise, and community-focused infrastructure modernization with a workforce of over 3,200 professionals and more than two decades of experience.

📋 Description

• Serve as the primary point of contact for customers, property owners, contractors, and project stakeholders • Conduct customer outreach and coordinate project communications • Obtain property access and work authorizations • Resolve customer concerns • Support Gas Vegetation Management programs through field inspections and vegetation documentation • Perform utility locate-and-mark activities • Collect GIS data • Prepare reports and project documentation • Maintain accurate records • Ensure compliance with utility, client, regulatory, and company requirements • Promote safety, quality, and customer service

🎯 Requirements

• Associate degree or equivalent combination of education and professional experience • Two (2) or more years of experience in land services, right-of-way, utilities, forestry, environmental services, customer outreach, vegetation management, or a related field • Experience interacting with customers, property owners, public stakeholders, or regulatory agencies • Strong customer service and relationship management skills • Experience maintaining accurate records and documentation • Valid driver's license with acceptable driving record • Ability to travel extensively throughout assigned service territories • Experience supporting utility vegetation management programs • Experience obtaining landowner permissions and property access agreements • Familiarity or experience using ArcGIS Online, ESRI GIS software, GPS systems, or mobile data collection platforms • Utility locate-and-mark certification or related Operator Qualification (OQ) experience • Knowledge of gas utility operations and vegetation management practices • Experience working within PG&E or other electric and gas utility environments

🏖️ Benefits

• A supportive and inclusive work environment that values diversity and encourages innovation • Opportunities for professional growth and career development • Company-sponsored medical, dental, vision, and 401(k) plan with company match • Tuition reimbursement • Voluntary life, disability, critical illness, accident and hospitalization plans • HSA or FSA medical accounts • FSA dependent care and transportation/parking accounts • PTO hours for full-time employees • May be eligible for discretionary bonus as determined by the company