Support Billing Specialist

Job not on LinkedIn

🕒 September 24

🇺🇸 United States – Remote

💵 $21 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ePlus Technology Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

API • Artificial Intelligence • SaaS

ePlus Technology Solutions is a dynamic technology company based in Ho Chi Minh City, Vietnam, founded in 2015 by a group of passionate young Vietnamese entrepreneurs. The company specializes in providing international standard technology products and services, focusing on software solutions and online communications. ePlus aims to enhance modern lifestyles and demonstrates a commitment to leading changes in internet usage trends.

📋 Description

• Manage Support Billing requests accurately and promptly • Complete invoicing tasks for multiple divisions using Microsoft Excel, Word, and specialized programs • Perform data entry for invoicing tasks while meeting daily, weekly, and monthly deadlines • Distribute invoices via print, email, and EDI • Ensure all required attachments and changes are included before sending invoices • Handle special billing requirements and customer invoice modifications • Reprint and resend original invoices as needed • Apply critical thinking for short-term and long-term decision-making • Proactively resolve issues with urgency and engage necessary business partners • Cross-train to support Billing department team members • Maintain accurate procedures and support process improvements • Provide excellent service to internal and external customers and collaborate with business partners • Perform other assigned duties and projects

🎯 Requirements

• Associate's degree preferred • 3-5 years of experience in a billing or accounting operations/support environment • Excellent interpersonal, verbal, and written communication skills • Highly organized with the ability to follow standardized procedures • Familiarity submitting invoices in Ariba and Coupa • Detail-oriented and analytical • Ability to work independently or as part of a team • Ability to multi-task and prioritize in a fast-paced environment with tight deadlines • Strong problem-solving skills and ability to offer creative solutions • Experience with ticket management using ServiceNow

🏖️ Benefits

• Medical benefits • Financial benefits • 401(k) eligibility • Employee stock purchase program • Paid time off, including vacation, sick time, and personal leave • Reasonable accommodations in accordance with relevant laws • Work/life balance supporting employees’ varying needs