Account Manager

🕒 July 5

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EventMobi

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

☁️ SaaS

🤝 B2B

SaaS • B2B • Event Management

EventMobi is a comprehensive event management platform that offers a flexible range of tools for organizing in-person, virtual, and hybrid events. Founded in 2009, EventMobi provides solutions such as mobile event apps, live streaming, video production, and attendee engagement features to create immersive event experiences. The platform is trusted by associations, agencies, and corporations to handle various aspects of event management, including registration, badge design, social media integration, and analytics. With over 15 years of experience, EventMobi continues to enhance the event experience for planners and attendees alike.

📋 Description

• Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets • Build long-term relationships with 150+ accounts by conducting regular account-level debriefs, product demos & check-in calls • Prospect for growth opportunities within your existing client base through referral and other networking initiatives • Follow the AM Daily Dashboard workflow provided in the CRM to ensure prioritized regularly scheduled touchpoints with your accounts • Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager • Effectively communicate and collaborate with the Customer Success & Support teams to ensure client satisfaction • Actively participate and contribute to team meetings, Slack discussions & 1:1s • Leverage a mix of communication methods (phone, meeting, in mails, emails) to proactively engage and grow your accounts

🎯 Requirements

• 3-4 years experience in B2B Sales • Prior outbound or prospecting experience is a plus! • A track record of achieving and/or exceeding targets through upsell and growth • Unbeatable listening skills. It’s one thing to talk, it’s another to listen. You will need to hone in on what the customer is truly asking for, and be able to reflect back. • Extensively worked within CRM such as HubSpot or Salesforce • Obtained a Bachelor's degree or equivalent

🏖️ Benefits

• Time-Off: 3-weeks vacation + 1 week Sick Days + 3-summer days + your birthday is a holiday (seriously! log-off and hang out with the fam or go do something fun) • Benefits: Dental, Health, Life, Mental Health Consultations (GreenShields+) • Tools: Top of the line hardware and the best collaboration software for remote work so you can be as productive as possible while working from home • The Best Coworkers Ever: If you ask anyone that has worked at EventMobi, they will tell you that their fellow Mobiers are the best part of their experience! Don't underestimate the positive impact of caring co-workers have on your everyday happiness.