Salesforce Administrator

🔥 19 hours ago

🇨🇦 Canada – Remote

💵 $145k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

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Logo of EverCommerce

EverCommerce

1001 - 5000 employees

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity on 2019-08

SaaS • B2B • Marketing

EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.

📋 Description

• Serve as a Center of Excellence for Sales, SalesOps, and Product business processes • Support the System Operations leader in evaluating the current state of subsidiary businesses • Lead process and systems documentation efforts • Support development of project scope to professionalize operations into a central tech stack • Contribute ideas and propose solutions • Own project action items and support Project Managers in maintaining detailed project plans for transformation efforts • Co-author technical documentation, administrative best practices, and implementation frameworks in JIRA and Confluence • Drive data migration exercises for subsidiaries moving between platforms • Provide administrative support and development across CRM, sales enablement, eSignature, support, and project management platforms

🎯 Requirements

• 5+ years of experience as a Salesforce administrator • Excellent communication and stakeholder management skills • Experience gathering, documenting, and validating business and functional requirements • Experience creating process flows, user stories, use cases, or functional specifications • Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions • Experience working with cross-functional teams in a matrixed environment where priorities are shared across multiple departments • Familiarity with change management and user adoption best practices • Experience facilitating workshops, stakeholder interviews, or requirements gathering sessions • Worked in an agile environment or with software development products like JIRA and their equivalent or willingness to learn • Must be eligible to work without sponsorship in Canada

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust wellness benefits, including an annual wellness stipend • 3 weeks of vacation to start • A paid volunteer day of your choosing • 2 floating holidays to celebrate anything of significance to you • Employee Stock Purchase Program • Registered Retirement Savings Plan (RRSP) with 4% company match

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