Senior Product Manager, AI-Powered Workflows

Job not on LinkedIn

🔥 12 minutes ago

🇨🇦 Canada – Remote

💵 $150k - $175k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on EverCommerce's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of EverCommerce

EverCommerce

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Own a meaningful product area end to end, from customer discovery and prioritization through roadmap definition and delivery • Lead discovery with contractors and small business owners and translate jobs-to-be-done into product opportunities • Design and deliver AI-powered assistance and workflow automation across service-business tasks • Decide where AI improves the experience and where conventional product approaches are better • Design transparent experiences with user control and graceful recovery when automation falls short • Partner with Engineering, Design, and AI/platform teams on dependencies, trade-offs, integrations, and quality • Prototype and experiment to validate assumptions • Use customer feedback, usage data, and success metrics to improve adoption, effectiveness, and trust • Communicate decisions and trade-offs, align stakeholders, and drive accountable execution

🎯 Requirements

• 5-7+ years of product management experience, with a strong foundation in B2B SaaS, SMB SaaS, or complex workflow products • Demonstrated record of owning products or major capabilities from discovery through launch and iteration, with measurable results • Practical experience shaping or delivering AI-powered product features or workflows • Judgment to discuss AI user value, limitations, and reliability considerations • Strong customer discovery, product design, prioritization, analytics, and experimentation skills • Eligible to work without sponsorship in Canada • Nice to have: hands-on use of AI tools for research, prototyping, testing, or workflow acceleration • Nice to have: experience with conversational AI, AI agents, integrations, or human-in-the-loop workflow design • Nice to have: familiarity with product-led growth, field service management, construction, trades, or small-business service industries

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Flexible and generous (FTO) time-off • Robust wellness benefits, including an annual wellness stipend • Registered Retirement Savings Plan (RRSP) with 4% company match

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