Senior Site Reliability Engineer

🕒 August 6

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $110k - $130k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Maintain uptime, reliability, and performance for production SaaS environments across AWS, colocation, and hosted infrastructure platforms • Independently support Windows and Linux infrastructure, virtualization platforms, storage systems, and networking components • Lead infrastructure modernization and operational automation initiatives • Troubleshoot complex infrastructure, application connectivity, and production incidents; lead root cause analysis and recommend corrective actions • Improve monitoring, alerting, and operational visibility across infrastructure platforms • Collaborate with security teams and technology leaders on SOX, PCI, and HIPAA compliance initiatives • Lead vulnerability remediation and infrastructure lifecycle maintenance • Develop and maintain technical documentation, operational procedures, and infrastructure standards • Collaborate with application teams and vendors to support infrastructure hosting production database systems • Lead medium-sized infrastructure projects from planning through implementation • Participate in disaster recovery testing, recovery planning, and continuous operational improvement • Evaluate emerging technologies and recommend improvements to infrastructure operations

🎯 Requirements

• 8 years of systems, infrastructure, or cloud engineering experience supporting production environments • Experience administering Windows Server and Linux systems • Experience supporting infrastructure in AWS environments • Experience with enterprise virtualization platforms • Experience designing or implementing infrastructure automation using PowerShell, Bash, Python, or similar scripting languages • Experience leading technical investigations and root cause analysis for production issues • Understanding of networking fundamentals, firewalls, backup and recovery processes, and operational resiliency • Familiarity with enterprise monitoring platforms and operational troubleshooting • Familiarity with operational support for production database infrastructure, including backup validation, connectivity troubleshooting, and recovery operations • Strong communication, collaboration, and technical documentation skills • Ability to independently manage complex production infrastructure with minimal supervision • Experience with Terraform or Infrastructure as Code preferred • Experience with Ansible, Puppet, or Chef preferred • Experience supporting PCI-DSS, HIPAA, or SOX-regulated environments preferred • Experience implementing infrastructure modernization or cloud migration projects preferred • Experience supporting highly available SaaS or public-facing systems preferred • Experience developing disaster recovery plans and participating in recovery testing preferred • Experience creating engineering standards, operational documentation, and infrastructure diagrams preferred • Must be eligible to work without sponsorship

🏖️ Benefits

• Flexible work environment • Robust health and wellness benefits • 401(k) with company match • Flexible and generous (FTO) time off • Employee Stock Purchase Program