Pharmacy Technician – Engagement, Sunday, Four Weekdays

Job not on LinkedIn

🕒 July 15

🏈 Ohio – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

💊 Pharmacist

👻 Ghost score 39%

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Logo of ExactCare

ExactCare

501 - 1000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare • Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Provide exceptional customer service in a phone-based environment • Answer high-volume inbound calls from current patients and resolve questions • Place outbound calls to create, maintain or update medication profiles • Assist patients with questions over the phone • Work through case queues to resolve patient care issues • Serve as liaison between clinical pharmacists and other medical professionals • Perform claim adjudication and auditing, including prior authorizations, billing and eligibility checks • Collect patient balances • Maintain confidential patient records • Receive prescription authorizations, clarifications and transfers • Retrieve and verify prescription information through doctor calls • Process high volumes of prescription data accurately • Place welcome calls to newly onboarded patients • Partner with technicians and pharmacists to onboard new patients • Support ExactCare’s nationwide patient base • Embody AnewHealth’s Core Values • Perform other assigned duties

🎯 Requirements

• High school diploma / GED • Current certification with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) • Current pharmacy technician registration with State Board of Pharmacy • Must be 18+ years of age • Prior experience in a pharmacy setting • Comfortable working in a phone-based environment • Ability to work independently • Exceptional customer service skills • Thorough drug knowledge • Pharmacy billing knowledge • Knowledge of prescription processes, clarifications and transfers • Ability to use computer equipment, technology and multiple software programs • Strong prioritization and organizational skills • Ability to maintain confidentiality • Ability to overcome objections • Ability to think critically and document details compliantly with state and federal regulations • Ability to work an average of 40 hours per week and outside normal business hours as needed • Must be eligible to work in this country

🏖️ Benefits

• Medical, dental and vision coverage • Flexible spending • Company-paid life insurance • Short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays • Remote work environment

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