Pharmacy Technician, Call Center Operations Trainer

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🕒 September 22

🏖️ New Jersey – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

📞 Call Center Representative

👻 Ghost score 11%

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Logo of ExactCare

ExactCare

501 - 1000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare • Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Perform assigned front-line, day-to-day work • Provide training on department tasks to new hires, cross trainees, and existing team members requiring additional support • Coordinate completion of cross-training through communication and scheduling with designated trainees • Provide subject matter expertise to support continuous improvement projects • Support leads and supervisors in diagnosing and improving team member performance • Conduct continued training for new employees after introductory training is completed • Contribute to department workflow while performing critical front-line work

🎯 Requirements

• Must be 18+ years of age • High school diploma / GED required • Must have Pharmacy Technician experience • Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate • Must have an active Pharmacy Technician license in the state residing and obtain the New Jersey Pharmacy Technician license within 6-months of hire • Flexibility to adapt schedule as needed, including evenings or weekends • Ability to perform in an office based (or remote) setting requiring sitting at a desk 90% of the time • Ability to work an average of 40 hours per week and be available outside normal business hours on an ad-hoc basis • Applicants must be eligible to work in this country

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible spending • Company-paid life insurance • Short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays

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