Systems Engineer

🕒 September 24

🇺🇸 United States – Remote

💵 $93.9k - $136.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

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Logo of Expel

Expel

201 - 500 employees

Founded 2016

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • Technology

Expel is a leading cybersecurity company specializing in Managed Detection and Response (MDR) services. They offer a range of solutions, including phishing investigation, threat hunting, and vulnerability prioritization, tailored for organizations of all sizes with 24x7 protection. Expel's Security Operations Platform, Expel Workbench™, integrates with existing tech to enhance security operations. Their expert team and advanced technology help reduce alert noise, respond swiftly to incidents, and improve overall security posture, enabling organizations to focus on core business activities without worrying about cybersecurity threats.

📋 Description

• Manage and maintain IT systems in a cloud-first environment • Provide technical support • Provision accounts, access, and hardware for new hires and remove access when employees leave • Own systems and services as the point of contact • Lead large cross-functional projects end to end • Collaborate with multifunctional teams to resolve integration issues, errors, and performance problems • Identify improvements and build automations to streamline operations and reduce manual work • Apply AI tools such as Claude and Gemini to accelerate work • Manage HQ technology including network equipment, conference room and AV equipment, kiosk computers, and shared-space systems • Communicate service disruptions and changes • Collaborate with the security team to protect information • Contribute to the roadmap and work in two-week sprints toward quarterly and yearly goals • Maintain documentation for automations, configurations, and operating procedures

🎯 Requirements

• Proficiency managing enterprise SaaS products including Okta, Google Workspace, Slack, Zoom, Jira, Confluence, and Microsoft 365 • Experience automating tasks and integrating systems using Workato, Okta Workflows, or Microsoft Power Automate • Experience with Anthropic Claude and Google Gemini, including prompt engineering and MCP integrations • Knowledge of SAML, OIDC, SCIM, REST APIs, webhooks, JWT, and OAuth 2.0 • Knowledge of Python, Bash, PowerShell, and Ruby • macOS and Windows administration skills, including Jamf and Intune MDMs • Familiarity with conference room AV and shared-space technology, including Zoom Rooms and Neat devices • Knowledge of Cisco Meraki and networking concepts including VLANs, DNS, DHCP, and wireless networking • Strong project management skills • Ability to balance urgent tasks and project-level work • Excellent written and verbal customer service and communication skills • Ability to translate technical concepts for non-technical audiences • Strong problem-solving abilities • Knowledge of IT operations best practices • 5+ years of professional IT experience, including 2+ years in an engineering or sysadmin capacity • A college degree or credible panache • Authorized to work in the United States; immigration visa sponsorship is not available

🏖️ Benefits

• Bonus eligibility • Equity • Unlimited PTO • Work location flexibility • Up to 24 weeks of parental leave • Excellent health benefits • Autonomy to define problems and propose solutions • Opportunities to tackle business problems • Ownership of large cross-functional projects • Support, mentoring, and feedback

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