Head of Technology – Product

🔥 19 hours ago

🏈 North America – Remote

⏰ Full Time

🔴 Lead

👨‍💼 Chief Technology Officer (CTO)

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Extenteam

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🏨 Hospitality

📦 Logistics

💼 Consulting

Hospitality • Logistics • Consulting

Extenteam is a remote staffing and operations partner focused on the vacation-rental and long-term property management industry. The company provides dedicated full-time remote team members, 24/7 guest-communications coverage, reservations support, back-office coordination, administrative assistants, and targeted marketing to help property managers and hosts scale operations, reduce labor costs, and improve guest service. Extenteam combines service-first staffing with software-enabled workflows to integrate with proptechs and streamline property management tasks.

📋 Description

• Own product direction, including roadmap and prioritization • Define north stars and metrics, including measuring automation against actual resolution quality • Lead discovery to understand property manager and customer needs • Define and prioritize the right problems • Stay meaningfully ahead of engineering so work is scoped before reaching the team • Own pod structure across the engineering team • Establish a formal performance framework • Make performance decisions • Bridge engineering and the rest of the business by translating pressure into business context • Partner with Shared Services and Customer Success on product needs • Own what the company builds, why it builds it, and how the team is organized

🎯 Requirements

• Experience in the short-term rental, vacation rental, or property management industry • Knowledge of reservation alterations and OTA compliance • Engineering background with production coding experience • Experience leading engineers • Hands-on ability to work daily in a small team without a product organization or analysts • Experience owning a product roadmap and the team delivering against it • Experience making prioritization decisions about what does not get built • Experience restructuring a team • Experience addressing underperformance • 10+ years across product and engineering, with time owning both • Direct management experience of product managers, engineers, or both • Track record of restructuring a team and improving delivery • Experience shipping AI or automation products where coverage and quality trade off against each other

🏖️ Benefits

• Equity is included • Quarterly in-person meetings