Extenteam
201 - 500 employees
Founded 2008
🏨 Hospitality
💼 Consulting
📦 Logistics
Hospitality • Consulting • Logistics
Extenteam is a company that provides property management staffing solutions, particularly for vacation rental property managers and long-term rental property managers. They offer a 'Staffing-as-a-Service' model, supplying remote workforce services for roles such as guest services, reservations support, accounting and bookkeeping, marketing, and back-office coordination. Extenteam integrates skilled talent into clients’ teams to enhance operations, streamline processes, and ramp up revenue. With a focus on continuous improvement and training, they ensure high standards in the vacation rental industry. Their services aim to reduce downtime and improve productivity by providing top global talent and handling all recruitment, payroll, and performance monitoring responsibilities.
Head of Technology – Product
🕒 September 3
Where this job comes from
Posted on Extenteam's careers page, not through a job board
First seen by Remote Rocketship September 3
Still open on Extenteam's site. Checked 6 hours ago.
Extenteam
201 - 500 employees
Founded 2008
🏨 Hospitality
💼 Consulting
📦 Logistics
Hospitality • Consulting • Logistics
Extenteam is a company that provides property management staffing solutions, particularly for vacation rental property managers and long-term rental property managers. They offer a 'Staffing-as-a-Service' model, supplying remote workforce services for roles such as guest services, reservations support, accounting and bookkeeping, marketing, and back-office coordination. Extenteam integrates skilled talent into clients’ teams to enhance operations, streamline processes, and ramp up revenue. With a focus on continuous improvement and training, they ensure high standards in the vacation rental industry. Their services aim to reduce downtime and improve productivity by providing top global talent and handling all recruitment, payroll, and performance monitoring responsibilities.
📋 Description
• Own product direction, including roadmap and prioritization • Define north stars and metrics, including measuring automation against actual resolution quality • Lead discovery to understand property manager and customer needs • Define and prioritize the right problems • Stay meaningfully ahead of engineering so work is scoped before reaching the team • Own pod structure across the engineering team • Establish a formal performance framework • Make performance decisions • Bridge engineering and the rest of the business by translating pressure into business context • Partner with Shared Services and Customer Success on product needs • Own what the company builds, why it builds it, and how the team is organized
🎯 Requirements
• Experience in the short-term rental, vacation rental, or property management industry • Knowledge of reservation alterations and OTA compliance • Engineering background with production coding experience • Experience leading engineers • Hands-on ability to work daily in a small team without a product organization or analysts • Experience owning a product roadmap and the team delivering against it • Experience making prioritization decisions about what does not get built • Experience restructuring a team • Experience addressing underperformance • 10+ years across product and engineering, with time owning both • Direct management experience of product managers, engineers, or both • Track record of restructuring a team and improving delivery • Experience shipping AI or automation products where coverage and quality trade off against each other
🏖️ Benefits
• Equity is included • Quarterly in-person meetings
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