Regional Human Resources Manager

🕒 August 5

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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EZCORP

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛒 Retail

👥 B2C

Retail • B2C

EZCORP is a leading provider of pawn loans in the United States and Latin America, formed with 16 pawn stores in 1989. The company specializes in satisfying short-term cash needs for consumers who are cash and credit constrained, offering non-recourse pawn loans collateralized by personal property. In addition to financial services, EZCORP operates retail stores selling primarily pre-owned merchandise in a customer-focused environment. Headquartered in Austin, Texas, EZCORP is dedicated to diversity, inclusion, and the professional development of its team members.

📋 Description

• Support field operations in key human resources areas within an assigned region • Support and oversee talent acquisition, Team Member development, talent and succession planning, and leave, benefit and compensation administration • Guide, train, and participate in executing HR policies and processes • Support the organization’s strategic objectives, culture, and values • Develop and implement staffing and recruiting plans • Support recruiting, selection, and onboarding of new Team Members • Guide Field Leadership in staffing, performance management, Team Member development, and talent and succession planning • Partner with operations and training teams on compliance training, career path training/certification, new hire orientation, onboarding, and special projects • Manage and support Team Member relations and investigations • Guide business partners on federal, state, and local laws and Company policies and procedures • Build effective relationships with leadership and internal customers • Oversee recruiting, selection/screening, and onboarding processes according to KPIs • Participate in panel interviews and provide recommendations to hiring managers • Assist with compensation decisions for new hires, promotions, and merit increases • Oversee background and drug-check activities • Assess leadership development needs and high-potential Team Members • Analyze workforce data and reports, including vacancy rates, turnover, and talent gaps, and recommend strategies • Develop recommendations for improving procedures and practices • Conduct HR training and exit interviews • Support Human Resources initiatives and special projects • Manage resources and capacity effectively • Diagnose opportunities, drive organizational culture, and manage change initiatives to optimize productivity, buy-in, and engagement • Provide quality work and processes aligned with company standards, values, and initiatives

🎯 Requirements

• Must be based in the DFW area • Bachelor’s degree in Business, Human Resources, or related course of study, or five to eight years of related work experience • Progressive Human Resources generalist experience • PHR or SPHR certification preferred • Retail/pawn and multi-unit experience preferred • Knowledge of and ability to apply regulatory requirements, Company policies, and procedures • Ability to build effective business partnerships using influence, consultative skills, and diplomacy • Knowledge of compensation and benefits programs • Ability to motivate and enable others to achieve results • Strong verbal and written communication and interpersonal skills • Attention to detail and accuracy • Time management and organizational skills • Highly proficient in MS Word, MS Excel, PowerPoint, and Outlook • Ability to diagnose opportunities, act as an agent of change, drive organizational culture, and manage change initiatives

🏖️ Benefits

• Competitive compensation and benefits • Competitive pay • Generous bonus potential from day one • Great benefits • Development and career paths to enhance skills • Fun and fast-paced work environment • Equal access to employment opportunities, programs, and services