Casino Strategy and Ops Manager

🕒 January 13

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Logo of Fanatics, Inc.

Fanatics, Inc.

1001 - 5000 employees

Founded 2011

🎮 Gaming

🛒 Retail

🛍️ eCommerce

Gaming • Retail • eCommerce

Fanatics is building a leading global digital sports platform that aims to enhance the fan experience for over 100 million sports enthusiasts worldwide. The company operates across several divisions including Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming. They offer fans the opportunity to buy licensed fan gear, jerseys, lifestyle products, and headwear, collect physical and digital trading cards, sports memorabilia, and other digital assets, as well as engage in sports betting. Fanatics partners with over 900 sports properties globally, including major leagues, teams, and athletes, and operates more than 2,000 retail locations. The company is committed to corporate responsibility with a focus on philanthropy, diversity and inclusion, brand protection, and sustainability.

📋 Description

• Own and coordinate the cross-functional GTM plan for additional market launches, ensuring alignment across tech, product, marketing, legal, compliance, operations, and commercial teams • Identify GTM risks, dependencies, and operational gaps, developing structured plans to address them • Help operate the business once live, supporting daily/weekly performance reviews, managing KPIs, resolving operational issues, and identifying new opportunities to improve the customer experience. • Partner with Product, CRM, and Marketing to optimize acquisition funnels, activation journeys, and retention mechanics tailored to the market • Analyze the iGaming landscape, benchmarking competitors, promotions, acquisition tactics, and product offerings • Monitor real-time business performance and develop data-driven optimization strategies

🎯 Requirements

• 2+ years experience in a Consulting, Strategy, or Operational function • Strong numerical proficiency and analytical capability (e.g., SQL) and willing to dive into data • An ambitious multitasker, who can move quickly and efficiently • Excellent communication skills, experienced at presenting to senior leadership • Empathetic team player, accomplished at working effectively cross-functionally • Curious and fast learner willing to become proficient in consumer/industry insights and functionality • Passion to work in an entrepreneurial, hyper growth environment where decisions are made quickly • Bias for action and comfort owning workstreams end-to-end • Open to regular travel to events and other Fanatics offices for various offsite and team meetings • Bachelor’s degree in Business, Marketing, Analytics, or Engineering

🏖️ Benefits

• Medical • Dental • Vision • 401K • Paid time off • GymPass • Pet Insurance • Family Care Benefits • Free Shipt deliveries • $500 home office setup allowance

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