Vice President, Operations

🔥 10 hours ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 10%

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FAT Brands Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🍽️ Food & Beverage

🏨 Hospitality

🏭 Manufacturing

💰 $416.7M Post-IPO Debt - Fat Brands on 2024-11

Food & Beverage • Hospitality • Manufacturing

FAT Brands is a leading global franchising company that strategically acquires, markets, and develops fast-casual, quick-service, and casual dining restaurant concepts around the world. The company owns and franchises a portfolio of well-known food and dessert brands (including Fatburger, Johnny Rockets, Round Table Pizza, Marble Slab Creamery, Great American Cookies, Fazoli’s, Hurricane Grill & Wings, Ponderosa & Bonanza, Buffalo’s Cafe, Pretzelmaker, Native Grill & Wings, and others). FAT Brands develops domestic and international franchise opportunities, supports franchisees, and also operates a manufacturing facility in Atlanta that produces fresh cookie and pretzel dough to support its brands.

📋 Description

• Own the operating performance of Fazoli’s 34-restaurant company portfolio, including P&L, operational health, brand-standards compliance, and royalty performance across 120 franchised restaurants • Serve as the operational voice on cross-functional decisions involving supply chain, marketing, culinary, development, finance, technology, human resources, and legal • Own same-store sales and restaurant-level operating profit against the approved annual plan • Drive cost of goods, labor productivity, waste, and cash control to plan; take corrective action when restaurants miss targets • Establish recurring period business reviews, restaurant visits, and action planning with Area Supervisors • Drive franchise same-store sales and reported net sales; partner on royalty reporting integrity, collections, and defaults • Direct Franchise Business Consultants in coaching franchisees toward gains in sales, margin, and operational scores • Serve as senior operational point of contact for the franchise system • Support new openings, remodels, transfers, and renewals • Administer operational evaluation and audit programs across company and franchise restaurants • Own food safety outcomes, health inspection performance, third-party audit scores, and certification compliance • Ensure execution of standard operating procedures, guest-experience standards, timekeeping practices, and safety protocols

🎯 Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field, or an equivalent combination of education and directly relevant multi-unit operations experience • Minimum eight (15) years of progressive multi-unit restaurant operations experience, including at least three (7) years leading multi-unit leaders in a QSR or fast-casual environment • Proven ownership of a multi-unit P&L with a documented record of improving same-store sales and restaurant-level margin • Experience working with franchisees in a franchisor capacity, or comparable experience influencing independent operators without direct authority • Proficiency with restaurant point-of-sale, inventory, labor management, and scheduling systems • Valid driver’s license and insurable driving record • Ability to travel approximately 50–60%, including overnight travel