Director, Strategic Accounts

đź•’ 4 days ago

🤠 Texas – Remote

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đź’µ $200k - $240k / year

⏰ Full Time

đź”´ Lead

đź‘” Director

đź‘» Ghost score 1%

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Logo of Fetch 📦

Fetch 📦

201 - 500 employees

Founded 2016

📦 Logistics

đź’Ľ Consulting

🏨 Hospitality

Logistics • Consulting • Hospitality

Fetch 📦 is a provider of resident amenities for multifamily communities, offering package management (offsite receipt and doorstep delivery), nightly valet trash collection, fully stocked on-site markets, and on-demand offsite storage with pickup and delivery. Fetch partners with property owners, managers, and developers to reduce staff workload, improve resident experience, and generate new revenue streams across hundreds of apartment communities nationwide.

đź“‹ Description

• Maintain and expand relationships with national and enterprise customers • Ensure customer satisfaction and contribute to revenue growth • Secure enterprise agreements with assigned client accounts • Drive regional adoption and demand across national customer portfolios • Drive net-new and expansion revenue within existing Enterprise and National accounts through strategic "land and expand" initiatives • Map complex organizational hierarchies to identify cross-sell and up-sell opportunities across business units and C-suite stakeholders • Lead cross-functional account teams across Operations, Customer Success, Legal, and Marketing • Align complex client requirements with strategic delivery and rapid time-to-value • Build and present business cases, ROI analyses, and tailored executive presentations • Maintain pipeline hygiene and deliver accurate account forecasts to sales leadership • Outline account risks, compelling events, and targeted expansion strategies • Advise enterprise stakeholders on industry trends, macroeconomic market dynamics, and the competitive landscape

🎯 Requirements

• 7+ years of outside enterprise sales experience, with 4+ years specifically selling PropTech, SaaS, or tech-enabled services into large national accounts • Consistent track record of meeting or exceeding a $1.2M-1.6M+ ARR quota • Track record of selling to the C-suite, navigating complex buying committees, and driving stakeholder consensus • Expertise in utilizing enterprise sales methodologies (e.g., MEDDPICC) to qualify opportunities and mitigate risk • Strong ability to structure and negotiate large, multi-year contracts and MSAs • Drive new logo acquisition and execute "land and expand" strategies to uncover cross-sell and up-sell opportunities • Maintain strict pipeline hygiene and accurate forecasting using Salesforce and Gong • Partner cross-functionally to align client requirements with strategic outcomes and drive revenue growth • Multifamily industry experience is a strong plus • Ability to travel as required for client meetings and industry events

🏖️ Benefits

• Flexible work schedule with eligibility to work remotely • Unlimited vacation • Comprehensive compensation as well as benefits package

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