Sales & Client Success Strategic Account Manager – Mortgage

🕒 July 9

🇺🇸 United States – Remote

💵 $148k - $233k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 28%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 126 days.
• Jobs at this company usually fill in 50 days.
• Reposted once.

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FICO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

📋 Description

• Own and grow a territory of top U.S. mortgage lenders • Drive adoption and performance of FICO's direct license program • Represent FICO at industry networking events and trade shows to build market presence and pipeline • Drive adoption of FICO mortgage analytics, including FICO Score 10T, UltraFICO, and FSMS • Build coaches and champions across client enterprises • Articulate the value of FICO analytics to originators, capital markets, risk, analytics, and technology stakeholders • Deliver executive-level presentations and client consultations demonstrating ROI and competitive advantage • Build comprehensive account plans and identify cross-sell/up-sell initiatives with sales executives • Maintain an accurate sales pipeline in the CRM and track performance against KPIs/KPMs • Leverage subject-matter experts across mortgage credit risk, GSE credit score requirements, investor buy guides, and origination operations • Lead regular business reviews against client objectives and flag material account changes • Track lender origination volumes, market position, strategic initiatives, and contractual levers • Identify new opportunities for FICO scores across the mortgage origination cycle and present findings to clients

🎯 Requirements

• Experience in the mortgage industry, or in sales/business development covering the mortgage industry • Experience influencing internal executive stakeholders to advance key initiatives • Established network of relationships with mortgage executives across production, capital markets, risk, servicing, and beyond • Track record building relationships and shared objectives with stakeholders across mortgage entities, including banks and independent mortgage banks • Ability to operate as a trusted strategic advisor and navigate complex decision-making processes • Strong cross-functional collaboration with Product, Risk, Analytics, and Capital Markets stakeholders • Ability to manage relationships across multiple lending institutions simultaneously • Outstanding executive presence • Superior communication, negotiation, and relationship-management skills • Strategic thinking and strong tactical execution • Proven ability to drive results within matrix organizations • Willingness to travel 25–35% for client meetings, industry conferences, and strategic planning sessions

🏖️ Benefits

• Highly competitive compensation, benefits and rewards programs • Work/life balance • Employee resource groups • Social events • Valuable learning experiences and professional development • Inclusive, people-first work environment • Support to develop skills and grow your career

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