Services Advisor II

Job not on LinkedIn

đź•’ September 14

🚗 Michigan – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 31%

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Logo of Softcard (acquired by Google)

Softcard (acquired by Google)

201 - 500 employees

Founded 2012

đź’¸ Finance

đź’ł Fintech

🛍️ eCommerce

Finance • Fintech • eCommerce

Softcard is a mobile commerce platform developed as a joint venture by AT&T Mobility, T-Mobile USA, and Verizon Wireless. It utilizes near field communication (NFC) technology to enable mobile payments, allowing consumers to shop, pay, and save conveniently through their mobile devices. With specialties in mobile payments, mobile wallets, and loyalty programs, Softcard aims to revolutionize the way consumers handle transactions and rewards programs, offering an enhanced and personalized experience with just a tap of their phone.

đź“‹ Description

• Manage every aspect of site assessments, including pre-assessment preparations, the assessment itself, and post-assessment assignments • Travel to customer locations, typically with a team as a lead, to assess customer systems and identify products and services Motion can sell • Assess customer needs and develop reports based on customer-site data, including quotes, technical specifications, and pricing considerations • Research customer technical specifications and requirements against product specifications • Analyze customer data and make technical recommendations • Design custom solutions according to customer specifications • Finalize technical reports for customers and account representatives, including proposals, technical specifications, quotes, and pricing considerations • Present technical sales briefings to customers • Lead post-sale product configuration • Liaise with customers, vendor partners, local branches, utility companies, and contractors to ensure solutions are implemented appropriately • Conduct technical user training and product briefings as needed • Cross-reference customer data with the market basket tool to retrieve historical product cost data as needed • Guide and coach lower-level Services Advisors as needed • Perform other assigned duties

🎯 Requirements

• High school degree or GED and three (3) to five (5) years of related experience, or an equivalent combination • Ability to communicate clearly, concisely and effectively verbally and in writing • Strong organization and project management skills • Ability to develop and maintain relationships with internal employees, vendor partners, and external customers • Ability to develop original reports and proposals for customers • Excellent analytical skills • Ability to collaborate with a highly diverse set of internal and external partners • High-level math skills • Proficiency with Microsoft Office • Ability to travel to customer locations and various sites and plants • Ability to travel up to 40% of the time • Ability to walk up to eight hours a day for 40 hours a week in varying manufacturing environments in all seasons • No licenses or certifications required

🏖️ Benefits

• Healthcare coverage options • 401(k) • Tuition reimbursement • Vacation pay • Sick pay • Holiday pay

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