Senior Event Technology Manager, Cvent Proficiency

🕒 October 15

🇺🇸 United States – Remote

💵 $92.9k - $106.8k / year

⏰ Full Time

🟠 Senior

🎪 Events

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FIRST

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

FIRST is a leading global brand experience agency that specializes in connecting people to the world’s top brands through storytelling and creative experiences. Operating in 12 countries with over 900 team members, FIRST offers a range of services including event management, production, marketing communications, and branding. The agency is recognized for its expertise in both live and virtual events, providing solutions that encompass strategy, design, technology, and delivery. With accolades from multiple industry organizations, FIRST collaborates with clients across various sectors, establishing itself as a pivotal player in the events services landscape.

📋 Description

• Lead the strategy, implementation, and management of event technology solutions across virtual, hybrid, and in-person programs • Consult with clients on event technology best practices and platform recommendations • Advise on user experience for pre-event and onsite registration for virtual and in-person events • Implement and project-manage event registration websites, app builds, and technological aspects of events • Advise and support the Event Technology team during pre-event planning and onsite execution • Keep informed about emerging technologies, popular culture, and trends, and inform team members • Manage room blocks and coordinate with hotels • Manage databases, ensure information consistency, and generate lists • Manage client event communications, including save-the-dates, invitations, registration, and confirmations • Produce reports, analytics, and surveys • Print name badges, tent cards, place cards, departure notices, and email confirmations as appropriate • Manage relationships with technology suppliers • Where applicable, manage, develop, mentor, and provide feedback to direct reports • Oversee team workload, workflow, capacity, vacation schedules, office coverage, and T&E reports • Partner with the People & Culture team and/or VP, Event Technology on initiatives, recruiting, and employee relations • Ensure compliance with standard operating procedures and maintain comprehensive event files and precise records • Domestic and/or international travel may be required up to 40%

🎯 Requirements

• 8-10 years’ related experience in Data Management and Event Technology, including entry level meeting planning and coordination • Expert knowledge of Cvent is required • Strong proficiency with Microsoft Excel • Strong proficiency with registration website platforms such as Splash, Certain, Aventri, Eventbrite, and other registration platforms • Experience with virtual meeting and event platforms such as GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime, Inconf, vFairs, or other virtual meeting and event platforms • Experience with on-demand badge printing, RFID, session scanning, and lead generation • Experience integrating CRM software such as Marketo, Salesforce, and Dealcloud with event registration management systems such as Cvent • Proficient programming skills such as HTML, CSS, and/or JavaScript • Highly motivated and able to work independently • Strong work ethic, patience, and a winning attitude • Strong oral and written communication skills • Flexible and willing to work outside normal business hours, including evenings and weekends, and travel when required • Must reside in the United States and be able to work EST hours

🏖️ Benefits

• Medical, Dental & Vision, including the option of a high deductible health plan (HDHP) with a health savings account (HSA) • 401(k) • Five Flexible Spending Accounts Options • Generous Paid Time Off Allowance • Employee Assistance Program (EAP) • Life, Disability & Pet Coverages • Wellness Stipend • Mobile Phone Allowance • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more • Aura Identity Theft Protection • Discretionary Bonus Structure • Global Opportunities to work on projects across different locations

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