Instructional Designer

🕒 September 24

🏄 California – Remote

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💵 $64.3k - $85.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

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Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Bring story, purpose, vision, and business context into technical learning experiences • Conduct learning needs analyses to identify performance gaps, learner needs, business requirements, and appropriate solutions • Design and develop learner-centered solutions across eLearning, self-paced learning, digital adoption, instructor-led training, virtual training, and performance support • Apply instructional design methodologies and adult learning principles • Partner with SMEs, stakeholders, product teams, trainers, and cross-functional partners • Translate complex processes, systems, and technical concepts into clear learning experiences • Develop learning objectives, course outlines, storyboards, facilitator guides, participant materials, activities, assessments, knowledge checks, and supporting resources • Design scenarios, simulations, practice opportunities, and knowledge checks • Assist with digital learning and in-app performance support using platforms such as Whatfix • Build presentations, eLearning courses, job aids, infographics, videos, and other instructional assets • Manage instructional design projects from intake through implementation, including discovery, design, development, review, revisions, QA, and deployment • Conduct quality assurance and learning reviews • Analyze learner feedback, engagement data, assessment results, and performance insights • Maintain and update learning solutions as systems, processes, products, and business needs evolve • Leverage AI tools to improve instructional design and content development efficiency, scalability, and quality

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • 4–7 years of experience designing and developing learning content for adult learners in a corporate or commercial environment • Experience designing learning solutions for adult learners across multiple delivery methods • Strong written and verbal communication skills • Ability to translate complex, technical, or process-heavy information into clear and engaging learning experiences • Working knowledge of instructional design principles, including ADDIE, Bloom’s, ARCS, and SCARF • Experience designing system or software training and supporting learners through technology or process change • Experience with some of Whatfix or other Digital Adoption Platforms, Articulate 360, Adobe Creative Suite, Microsoft Office, SharePoint, TechSmith Camtasia/Snagit, and AI tools such as ChatGPT or Microsoft Copilot • Ability to create visually appealing, engaging, and learner-friendly materials • Ability to manage work, prioritize tasks, and meet deadlines • Comfortable working independently and collaboratively • Experience with Whatfix, Amplitude, Pendo, or similar guided learning technologies preferred • Familiarity with video or motion elements preferred but not required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment

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